Visionaire Partners ยท 5 days ago
Information Technology Support Engineer
Alpharetta, GA
Contract
Hybrid
Senior Level
7+ years expVisionaire Partners is a growing organization looking for a Tier III IT Support Engineer. The role involves resolving escalated tickets and performing system administration tasks in a mostly remote environment.
RecruitingStaffing Agency
No H1B
Hiring Manager
Jana H.
Responsibilities
Act as a final escalation point for Tier 1/2 Specialists
Perform advanced technical support and system administrative functions - drive difficult open issue to a resolved status
Assist with application, OS, and networking-related issues
Help advance automation of OS patching, config of machines via imaging and in general push for automation, where it makes sense
Qualification
Required
7+ years of IT/Technical Support experience
3+ years Tier III Support experience
2+ years of System Admin experience
Mac Administration experience
Windows Administration experience, including Azure AD, Exchange, O365
SSO (Okta) / MFA (Multi Factor Authentication) tool experience
Mobile Device Management experience (Laptops / Macs, not phones)
Powershell Scripting experience
OS Patching experience
Imaging experience
Network Troubleshooting skills - firewall, routing, switching, storage, backup, recovery
Wireless Networking troubleshooting skills
Endpoint management experience - any of the following: VMWare, Workspace One, Airwatch
Excellent communication skills & ability to work well with a team
Preferred
MCDST, MOS, MCP, ITIL Microsoft Admin certifications preferred
Benefits
Visionaire Partners benefits package during the contract
The end client's benefits package upon conversion to perm
Company
Visionaire Partners
Visionaire Partners is an IT staffing and recruiting firm.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Doug Henderson
Partner
Tiffany Fausti
Technical Recruiter at Visionaire Partners
Company data provided by crunchbase