Betterment · 1 day ago
Sr. Payroll Services Associate
Betterment HQ - New York City
Full-time
Hybrid
Mid, Senior Level
$90K/yr - $100K/yr
4+ years expBetterment is a leading, technology-driven financial services company that offers investing and retirement solutions. As a Sr. Payroll Services Associate, you will ensure clients have a successful experience integrating their payroll systems with Betterment's platform, while collaborating with internal teams to address client needs and improve processes.
FinanceFinancial ServicesFinTechImpact InvestingRetirement
Responsibilities
Directly interface with clients when setting up their payroll integration or managing their payroll data files into the Betterment platform
Develop an in-depth understanding of payroll provider integrations and audit incoming payroll data for accuracy and completeness
Use effective problem-solving and decision-making skills to navigate and troubleshoot issues
Accurately evaluate data discrepancies and work independently to make appropriate adjustments, with the understanding that they impact our client’s payroll and their employees’ paychecks
Communicate professionally to both internal and external stakeholders while focusing on needs-driven solutions
Contribute to our team’s knowledge base of payroll systems and their integrations with Betterment
Identify opportunities for continuous improvement and scale
Qualification
Required
4+ years of experience with common HRIS vendors like ADP, Gusto, & Rippling
Working knowledge of API connectors and SFTP file feeds
Advanced proficiency in Microsoft Excel
Ability to influence stakeholders with competing priorities to focus on bringing critical projects to completion
Exhibits true ownership and ensures results are achieved. Strives for measurable, high-quality and timely results
Aptitude for learning, creating, and iterating rapidly
Excellent written communication skills and ability to build rapport - you will speak with our clients through email and over the phone
Experience working with retirement plans or payroll providers, and a general understanding of the laws and regulations which govern the industry
Experience working with CRM and project management systems (For example: Zendesk, Salesforce, Asana, etc.)
Benefits
Competitive equity package
Health, dental and vision benefits
Life and AD&D
Short-term and long-term disability insurance
EAP
Commuter and parking benefits
FSA/HSA
401(k) with employer match
Flexible PTO policy
Medical, dental, and vision insurance
Life and AD&D insurance
STD and LTD benefits, including infertility support and World Professional Association for Transgender Health approved benefits
Generous parental leave
Lunch from our in-house chef at our NYC headquarters
Company
Betterment
Betterment is an online investment company that offers investing and retirement solutions for their current clients and clients-to-be.
201-500 employees
Funding
Current Stage
Late StageTotal Funding
$435MKey Investors
TreasuryORIX Growth CapitalSharesPost Investment Management
2021-09-29Series F· $60M
2021-09-29Debt Financing· $100M
2021-04-30Series Unknown
Leadership Team
John Mileham
CTO
Jon Stein
Founder and Board Member
Recent News
New Orleans CityBusiness
2025-12-30
Menlo Ventures
2025-12-24
Company data provided by crunchbase