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Vortex Doors · 1 day ago

Automatic Door Service Technician

Hamilton, OH

Full-time

Onsite

Mid Level

4+ years exp

Vortex Doors is America’s highest quality and most customer-centric commercial and industrial door repair company. They are seeking a motivated Automatic Door Service Technician to install, repair, and maintain various types of doors, ensuring efficient and safe operation while providing excellent customer service.

Facilities Support ServicesFurnitureService Industry

Responsibilities

Install, troubleshoot, and repair a variety of commercial doors, docks, and related hardware using appropriate tools and equipment

Diagnose and conduct routine repair door-related issues, such as broken springs, hinges, locks, and electrical components. If you have a desire to learn welding we can train!

Install and configure door hardware, such as locks, handles, closers, low-voltage, and access control systems

Ensure that all installed doors meet safety and building code regulations and standards

Provide excellent customer service by addressing customer inquiries, explaining repair processes, and offering solutions to door-related problems

Maintain accurate records of service visits, repairs, and installations, and provide reports as required

Diagnose, identify, and resolve technical issues with doors efficiently. Communicate with customers offering cost-effective solutions

Perform quality checks on installations and repairs to ensure they meet the company’s unsurpassed quality standards

Qualification

Mechanical skillsTechnical skillsProblem-solving skillsAccess Control skillsAAADM certificationDoor typesPower tools proficiencyMathematical calculationsSafety regulationsComputer knowledgeInterpersonal skillsCommunication skillsSelf-motivated

Required

Excellent mechanical and technical skills

Physically able to move items weighing 50 lbs. or higher

Physical ability to continuously lift and bend, climb ladders up to 20' in height, work on knees for extended periods of time and proficient operating power tools

Possess interpersonal skills to relate to customers and solve issues

Excellent communication skills to collaborate with others under any type of condition

Excellent problem-solving and troubleshooting skills

Ability to relay information in a fast-paced environment

Reliable and Self Motivated

High school diploma or equivalent

4-5+ years' experience in the commercial door service industry

Knowledge of various door types, brands, and hardware

Ability to use hand and power tools effectively

Proficiency in performing mathematical calculations involving fractions and reading a tape measure accurately for precise measurements and installations

Knowledge of safety regulations and adherence to safety protocols

Knowledge of computers

Be able to drive a company vehicle and possess a valid driver license

Must pass Drug test, Background check and Motor Vehicle check