BJ's Wholesale Club · 1 day ago
Backhaul & Dispatch Coordinator
Transportation DC Rocky Hill, CT #0769
Full-time
Onsite
New Grad, Entry LevelBJ's Wholesale Club is a team-oriented organization focused on making a real impact every day. The Backhaul & Dispatch Coordinator is responsible for coordinating daily transportation operations, including dispatching drivers and managing backhaul opportunities, while ensuring safe and cost-effective delivery of freight.
E-CommerceRetailShopping
Responsibilities
Utilize routing and dispatch systems to efficiently plan and execute inbound, outbound, and backhaul movements
Dispatch trucks and prepare daily driver and equipment schedules
Act as a primary point of contact for drivers, responding to inquiries related to breakdowns, directions, scheduling changes, and delivery discrepancies
Monitor drivers’ Hours of Service (HOS) to prevent DOT violations and support regulatory compliance
Adjust delivery and backhaul assignments to accommodate late trucks, breakdowns, substitute drivers, or other operational changes
Generate revenue through effective backhaul planning and execution
Monitor load status, temperature (when applicable), and on-time performance, providing timely updates to customers and vendors
Build, update, and maintain inbound and outbound orders in the transportation management system (TMS)
Maintain accurate driver, load, equipment, contact, and service records within dispatch systems
Contact customers, carriers, and vendors regarding appointments, scheduling changes, and service updates
Interface with third-party transportation providers to procure services and monitor load progress
Promote driver safety and report incidents, accidents, and breakdowns promptly to leadership
Assist with accident documentation and workers’ compensation reporting as needed
Review, track, and resolve department expenses, invoices, and financial discrepancies
Maintain dispatch, backhaul, payroll, financial, and compliance files in accordance with retention requirements
Provide professional, courteous, and effective communication with drivers, customers, vendors, and internal partners
Perform all duties safely and complete additional responsibilities as assigned
Qualification
Required
High school diploma or GED
Basic knowledge and understanding of Department of Transportation (DOT) Hours of Service
Ability to read conventional and electronic mapping
Ability to read with corrected or uncorrected vision
Ability to speak, read, write and understand English
Ability to remain calm and focused while prioritizing requests from multiple sources
Ability to assist in creation and maintaining the guidelines of a fiscal budget
Ability to maintain and ensure confidentiality of team member and company information
Accuracy and attention to detail
Proficient in computer usage to include email, word processing, spreadsheets
Knowledge of computer software and applications
Ability to accommodate flexible schedules to meet the needs of the customer to include overtime, nights, weekends and holidays as required
Ability to utilize equipment for the job such as computers, cell phone, phone, handheld trackers, copiers, scanners, printers, tractor mobilecomm devices
Ability to Travel (less than 10%)
Must be able to lift up to 25 lbs occasionally
Must be able to sit on an almost continual basis and stand, walk, bend, or squat on an occasional basis in a normal office environment
Preferred
College coursework, continuing technical education or comparable business experience
Knowledge of Transportation Management Systems
Benefits
Weekly Pay: Get paid every week so that you can manage your money on your terms.
Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.
Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.
Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.
401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).
Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.
Company
BJ's Wholesale Club
BJ's Wholesale Club, commonly referred to simply as BJ's.
Founded in 1984
10001+ employees
H1B Sponsorship
BJ's Wholesale Club has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (54)
2024 (55)
2023 (48)
2022 (66)
2021 (45)
2020 (46)
Funding
Current Stage
Public CompanyTotal Funding
unknown2018-06-28IPO
2011-09-30Acquired
2011-06-29Private Equity
Leadership Team
B
Bob Eddy
Chairman and CEO
L
Laura Felice
Executive Vice President, CFO
Recent News
2025-12-20
Retail Dive
2025-12-04
Company data provided by crunchbase