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WTW · 1 day ago

Director, Health and Benefits, Client Service Team

Chicago, IL

Full-time

Onsite

Senior Level, Lead/Staff

$125K/yr - $200K/yr

10+ years exp

WTW is a leading global advisory, broking, and solutions company. The Health and Benefits Director will lead client engagements in designing and managing health and benefits programs while driving strategy and growing client relationships.

ConsultingInformation TechnologyInsuranceMedicalService Industry

No H1B

Responsibilities

Serve as the strategic partner and trusted advisor to clients in the design and management of their health and benefits programs. Responsibilities include:

Leading the client service team in the design and delivery of project plans; ensuring progress against established objectives, budgets, timelines, deliverables and quality standards

Proactively advising clients and ensuring the delivery of superior client service

Leading vendor procurement strategy, negotiation, implementation, and optimization activities

Engaging specialist resources and subject matter experts to solve for client needs and generate new business

Materially growing Health and Benefits revenue through:

Anticipating client needs and cross-selling new solutions to current clients

Serving as the Health and Benefits expert in new client pursuits by crafting solutions to meet prospect needs

Demonstrating extensive leadership ability by directly managing and/or mentoring other colleagues

Conducting final review deliverable to ensure alignment to client objectives, leverage of optimal WTW recommendations, services and solutions, and adherence to WTW professional excellence standards

Qualification

HealthWelfare plansClient relationship managementRevenue generationMicrosoft ExcelMicrosoft PowerPointState LifeHealth licenseWritten communicationOral communicationLeadership abilityCollaboration skills

Required

10+ years' experience and demonstrated success in the design/management of complex health and welfare plans gained in a consulting or brokerage environment

Proven ability to generate revenue

Track record of success in managing and growing client relationships

An executive presence with polished and well developed written and oral communication skills

Superior ability to influence and collaborate with senior management and work across all levels of an organization

Excellent Microsoft Office skills, particularly in Excel and PowerPoint

State Life and Health license required within 90 days of joining

Bachelor's degree strongly preferred; HS diploma required