Play'n GO · 3 days ago
Key Account Manager - US/regulated markets portfolio
United States
Full-time
Remote
Mid, Senior LevelPlay'n GO is a leading gaming entertainment supplier to casinos in regulated markets. They are seeking a highly motivated Key Account Manager to build and maintain strong relationships with key clients in the iGaming market, driving growth and maximizing customer satisfaction.
CasinoGambling
Responsibilities
Develop and maintain strong relationships with key iGaming partners
Serve as the main point of contact for assigned accounts, addressing their needs, and ensuring their satisfaction
Collaborate with cross-functional teams, including marketing, product development, and finance, to meet client requirements and maximize revenue opportunities
Analyze account performance, identify growth opportunities, and develop strategies to optimize revenue and customer retention
Stay up to date with industry trends, competitor activities, and market developments to proactively adapt strategies
Prepare and present reports and performance metrics to clients, demonstrating the value of our products and services
Manage contracts, ensuring that all terms and conditions are met
Provide exceptional customer support and resolve any issues or concerns promptly
Monitor regulatory compliance and ensure that our services align with industry standards and regulations
Qualification
Required
Proven ability to manage and grow key accounts in a competitive environment
Strong understanding of online gaming products, market trends, and regulatory frameworks
Exceptional interpersonal skills to develop and maintain long-term client partnerships
Clear and persuasive verbal and written communication for client interactions and internal collaboration
Skilled in negotiating contracts and influencing stakeholders to achieve mutually beneficial outcomes
Ability to interpret performance metrics, identify growth opportunities, and make strategic decisions
Quick and effective resolution of client issues and operational challenges
Experience working cross-functionally with marketing, product, and finance teams
Understanding of compliance requirements in regulated iGaming markets
Comfortable using CRM systems, reporting tools, and digital communication platforms
Ability to thrive in a fast-paced, evolving industry environment
Strong ability to prioritize tasks and manage multiple accounts efficiently
Benefits
Our employees know that their package of benefits, activities, and initiatives are some of the most generous in the industry.
Company
Play'n GO
Hey there! Welcome to the home of the best gaming entertainment supplier there is.
Founded in 1997
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
J
Johan Törnqvist
Group CEO & Co-Founder
James Trusler
Chief People Officer
Recent News
2025-10-29
News Powered by Cision
2025-03-10
Company data provided by crunchbase