NEOGOV · 1 day ago
Office Support Specialist II 2026-00019
Cheyenne, WY
Full-time
Onsite
New Grad, Entry Level
$22.63/hr - $25.14/hr
0+ years expNEOGOV is seeking an Office Support Specialist II to provide a wide range of administrative support functions to the Wyoming Office of Homeland Security. The role includes supporting the Executive Assistant, managing correspondence, and coordinating information with various stakeholders.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Answers, screens, and directs calls and walk-in traffic, which requires knowledge of WOHS operating policies and procedures
Uses judgment to determine priority of calls. 1) responds to callers when suitable to do so, 2) forwards calls to appropriate personnel, or 3) records messages
Maintains confidentiality of all correspondence and other information obtained during work hours
Provide administrative support to WOHS staff as needed by performing mail merge operations for letters and documents as needed
Sorts and screens daily incoming mail and posts employee mail to individual mailboxes
Performs large and small mailings
Prepares envelopes, prints labels, performs mail merges for EMPG documents, inserts materials, attaches and codes the routing slip with a budget number for Central Mail pickup
Tracks all incoming and outgoing documents for the director and deputy director
Composes and maintains all RERT letters for activations and enters activations in the database
Attends WOHS staff meetings and monthly County/Tribal Coordinator's Meetings and records meeting minutes
Transcribes minutes for all meetings and disseminates the minutes to all WOHS staff and/or County/Tribal Coordinators, as necessary
Designs, produces, and edits correspondence, reports, and spreadsheets
Assists and supports the Section Chiefs with administrative support functions to WOHS staff as needed by performing mail merge operations on letters and memorandums, making travel arrangements, and proofreading documents for grammatical and spelling errors
Assist with archiving as needed
Assists and supports the Emergency Management Performance Grant manager with administrative support functions regarding the grant
Assists with tracking subrecipient grant requirements for the grant
Supports Executive Assistant with creating and maintaining contact information for sheriffs, county commissioners, county coordinators, etc., in the Duty Officer Handbook on the Google shared drive
Assists with updating changes, additions, and deletions of contact information
Maintains current inventory of office supplies
Submits requests through the Memo process and uses the Purchasing Card when appropriate to order supplies and equipment
Records items purchased with a state Purchasing Card to the Individual Procurement Log and reconciles the monthly statement against the log
Completes annual and ongoing quarterly education, training, and exercises required by Federal grant funding of employee salaries
Obtaining certifications of online FEMA emergency management courses
Attends webinars and training to meet the requirements to be a state of Wyoming EMAC A-Team member
Maintaining current records, rules, and procedures for the Wyoming Search and Rescue Council and Fund
Performs procedural tasks regarding additions to, changes to, or repealing of the rules
Qualification
Required
Associate's Degree (typically in Business)
0-2 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist I
OR Education & Experience Substitution: 2-4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist I
Knowledge of applicable computer applications
Knowledge of records processing and maintenance procedures and systems
Knowledge in the preparation of complicated documents
Knowledge and understanding of the agency and each respective division/program
Knowledge of investigating alleged non-compliance
Knowledge of project management
Benefits
Comprehensive health, dental, and vision insurance
Paid vacation, sick leave, FMLA, and holidays
Retirement - Pension and 457B plans that help you build a secure future
Flexible schedules and work-life balance options
Meaningful work that makes a difference for Wyoming communities and MUCH MORE!
Voluntary Benefits – including life insurance for you and family members, ambulance, pet insurance, short/long-term disability, flex spending and health savings accounts
Multiple retirement options – including the Wyoming Retirement System and a 457B account, helping you plan for long-term financial security
Generous paid leave and flexible schedules – vacation, sick leave, paid FMLA and 11 paid holidays each year
Public Service Loan Forgiveness eligibility – for those with qualifying student loans
Training and professional development – to support your career growth and advancement
Employee Assistance Program– Includes paid short-term counseling, legal, financial and work-life benefits and select employee discounts
Wellness Program– Earn paid time off and incentives by focusing on your personal health
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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