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City Wide Facility Solutions · 1 day ago

IT Systems Administrator

Lenexa, KS

Full-time

Onsite

Senior Level

$110K/yr - $130K/yr

5+ years exp

City Wide Facility Solutions is a company focused on providing facility solutions, and they are seeking an IT Systems Administrator. The role involves administrating Microsoft platforms, managing user permissions, and ensuring IT infrastructure security and compliance.

Extermination ServiceFacilities Support ServicesHousekeeping Service

Responsibilities

Administrate, configure, and optimize Microsoft Entra ID (Azure AD), Azure, Microsoft 365 (Office 365), Intune, and SharePoint

Support and manage Dynamics 365 business systems (Customer Engagement and Business Central)

Manage user roles, permissions, licensing, and access policies across Microsoft platforms

Ensure consistent configuration, monitoring, patching, and lifecycle management of systems and services

Collaborate with analytics teams to align Power BI Row-Level Security with company security policies

Shape and maintain IT infrastructure to support scalable, secure, and efficient operations

Develop and enforce best practices for system and service accounts, password management, and MFA

Monitor and respond to security alerts and ensure adherence to security standards and compliance requirements

Implement and maintain best practices for user lifecycle management (onboarding, offboarding, role changes)

Design and manage role-based access control and permission strategies in Azure

Conduct periodic access reviews to maintain compliance with company policies

Align Power BI RLS with companywide security policies

Standardize SQL endpoint connections within Microsoft Fabric

Develop secure access strategies for franchise owners and external stakeholders

Provide guidance for migrating on-premises solutions to Azure

Assist in evaluating cloud readiness and developing migration plans

Manage Windows endpoints using Microsoft Intune for policy enforcement, software deployment, and configuration

Support Windows 11, Windows Server (2012+), and Microsoft Office applications

Provide Tier 3 and Tier 4 support for complex issues

Serve as the escalation point for unresolved tickets and mentor support staff

Collaborate with vendors and internal teams to resolve high-impact issues

Create and maintain technical documentation, standards, and procedures

Identify opportunities for automation using Microsoft tools and scripting

Ensure 99.9% uptime for all critical IT infrastructure and services

Complete all scheduled audits, compliance checks, and remediations with zero critical incidents

Resolve 90% of Tier 3/4 tickets within three business days

Achieve a stakeholder satisfaction score of 90% or higher on infrastructure projects and support interactions

Qualification

Microsoft AzureMicrosoft 365IntuneAzure ADCloud migration strategiesRole-based access controlWindows OSTechnical documentationCustomer service skillsBasic networking conceptsTicketing systems