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Joulé · 1 day ago

Documentation Management Specialist

Cincinnati, OH

Contract

Hybrid

Senior Level, Lead/Staff

$60/hr - $82.15/hr

10+ years exp

Joulé is a company seeking a Veeva Documentation Management Specialist to serve as a technical expert in documentation management and user adoption of the Veeva system within manufacturing environments. The role involves troubleshooting, training, document consolidation, and ensuring metadata governance, with occasional on-site support at manufacturing facilities.

Staffing & Recruiting

Growth Opportunities

Responsibilities

Provide technical support and troubleshooting for documentation management within the Veeva system

Train on-the-floor operators and operations leadership on Veeva navigation, document searching, and system usage

Support accurate document metadata, including updating document ownership and resolving discrepancies

Partner with site teams to review documentation libraries, eliminate duplicate documents, and identify authoritative versions

Flag required document updates or additions and coordinate with Zone Owners to support revisions

Collaborate with Zone Owners to establish Veeva manufacturing Equipment Owner (EO) binders organized by zone

Create and implement standardized document naming conventions across sites

Evaluate documents during consolidation efforts and recommend improvements

Project-manage documentation update activities to completion

Support on-site workshops when required, including compliance with all plant safety, PPE, and safe work practices

Qualification

Veeva documentation managementMetadata managementDocument consolidationTraining usersManufacturing experienceEquipment Owner bindersDocument quality evaluation

Required

10+ years of converting manufacturing experience

Advanced expertise with the Veeva documentation management system, with the ability to operate at an administrator or power-user level

Strong knowledge of Veeva navigation, searching, metadata management, and binder configuration

Ability to identify and resolve metadata discrepancies and ensure equipment is mapped to correct document versions

Experience setting up effective Equipment Owner binders within Veeva

Proven ability to evaluate documentation quality and recommend improvements during consolidation efforts

Experience training users in classroom and/or remote environments

Ability to meet converting essential functions and comply with plant safety and PPE requirements during on-site visits, with or without reasonable accommodation