TEKsystems · 1 day ago
Loss Mitigation Representative
Phoenix, AZ
Contract
Onsite
Entry Level
$23/hr - $23/hr
1+ years expTEKsystems is a leading provider of business and technology services, and they are seeking a Loss Mitigation Representative to join Valon’s Default Servicing Team. In this role, you will be the primary point of contact for homeowners in default, assisting them with mortgage assistance options to prevent foreclosure.
Information Technology
Responsibilities
Complete assigned queues promptly and accurately
Communicate with clients regarding delinquent borrowers and default milestones (bankruptcy, foreclosure, loss mitigation, collections)
Respond to inquiries from clients, investors, homeowners, and internal teams in compliance with SLAs and regulatory guidelines (RESPA, state, federal)
Coordinate with foreclosure attorneys for bidding instructions, payoff/reinstatement quotes, and account updates
Evaluate homeowner eligibility for mortgage assistance programs
Negotiate and draft workout agreements, trial repayment plans, forbearance plans, and other loss mitigation agreements
Monitor pre-foreclosure and foreclosure populations and generate related reports
Handle escalated delinquent accounts with professionalism and urgency
Qualification
Required
1+ years of experience in collections and/or loss mitigation
High school diploma or GED required
Experience in mortgage servicing, portfolio management, or default servicing
Familiarity with GSE servicing (loan modifications, forbearances)
Excellent oral and written communication skills
Strong problem-solving and multitasking abilities
Preferred
Previous experience with escalated delinquent accounts, foreclosure, and bankruptcy
Strong organizational skills and ability to work independently in a fast-paced environment
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase