Net2Source (N2S) · 1 day ago
Support Consultant – TaxOne / MasterSAF DFE
Net2Source (N2S) is seeking a Portuguese-speaking Techno-Functional Support Consultant to provide production support for tax compliance systems, primarily OneSource Tax One and MasterSAF DFE. The role focuses on issue resolution, system integration support, and SLA-based delivery.
Responsibilities
Provide L2/L3 production support for TaxOne / MasterSAF DFE
Resolve user issues raised via ServiceNow tickets within defined SLAs
Support integration issues between Tax systems and ERP (SAP)
Perform ABAP-level analysis for issue resolution (Z programs, Z tables – good to have)
Collaborate with ERP and integration teams (inbound/outbound)
Participate in status calls, reports, and transition activities
Follow defined support processes and documentation
Provide occasional after-hours support for critical issues (rare)
Qualification
Required
Portuguese (Native level)
OneSource Tax One (Tax system) – hands-on experience
Production Support / Ticket Handling
ServiceNow or similar ticketing system
SAP ABAP (support-level debugging/customization)
Business English (verbal & written)
Preferred
Experience with MasterSAF DFE
SAP Brazil Localization exposure
Experience with eComex / Comex Recof
Basic knowledge of GIT
Basic knowledge of HTML, CSS, JavaScript (support context)
Prior experience in Tax Tech / ERP Integration support
Company
Net2Source (N2S)
Net2Source (N2S) is a Minority owned global workforce solutions company recognized by SIA as the largest and fastest-growing Total Talent Solutions provider with a presence in 34 countries and in-house Glo-Cal (global and local) teams to support our clients.
H1B Sponsorship
Net2Source (N2S) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (7)
2022 (8)
2021 (10)
2020 (25)
Funding
Current Stage
Late StageCompany data provided by crunchbase