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EyeCare Partners · 1 day ago

Medical Receptionist

Leawood, KS

Full-time

Hybrid

Entry Level

1+ years exp

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. They are seeking a Medical Receptionist (Patient Coordinator) who will act as the first point of contact for patients, ensuring excellent patient care and managing administrative responsibilities for a smooth check-in/out experience.

Hospital & Health Care

Responsibilities

Greet patients and check them in/out for their appointments

Verify medical and vision insurances

Effectively communicate with patients, doctors, and managers

Answer inquiries through phone, email, and in-person requests

Provide exceptional customer service in every interaction

Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave

Answer phones (both external and internal); assure prompt, courteous service at all times

Practice urgency at all times with patients’ time, as well as Doctor’s time and schedule

Manage patient flow in the office

Knowledge of common fees charged for common visits and collect correct payments

Complete daily reconciliations / close day / countdown cash drawer

General office duties and cleaning to be assigned by manager

Qualification

Customer service skillsBasic computer skillsMicrosoft ExcelMicrosoft WordProfessional communicationTeam-orientedAdaptability

Required

High School Diploma or GED Equivalent

Favorable result on Background Check

Basic computer skills

Strong customer service skills

Excitement to learn and grow

Ability to interact with all levels of employees in a courteous, professional manner at all times

Desire to gain industry knowledge and training

Demonstrates initiative in accomplishing practice goals

Ability to grow, adapt, and accept change

Consistently creating a positive work environment by being team-oriented and patient-focused

Commitment to work over 40 hours to meet the needs of the business

Reliable transportation that would allow employee to go to multiple work locations with minimal notice

Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience

Proficient in Microsoft Excel, Word, PowerPoint, Outlook

Benefits

Full Benefits Package - Medical, Vision, Dental and Life Insurance

401k + Employer Matching

Paid Time Off (PTO) and Paid Holidays

Paid Maternity Leave

Employee Discounts

Competitive Base Pay

Company

EyeCare Partners

At EyeCare Partners, we are on a mission to reinvent eye care by creating a network of optometry and ophthalmology practices that bring together a wealth of expertise, resources and knowledge.

Founded in 2015

St. Louis, Missouri, US

5001-10000 employees