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VEGA Americas, Inc. · 1 day ago

Inside Sales Support Associate

Newport Beach, CA

Full-time

Onsite

Entry Level

$28.50/hr - $28.50/hr

1+ years exp

VEGA Americas is a manufacturer and distributor of process instrumentation, and they are seeking an Inside Sales Support Associate to join their team. The role involves responding to customer inquiries, developing quotations, and maintaining relationships to generate new business.

Industrial Automation

Responsibilities

Receive and respond to phone, e-mail and web-based inquiries regarding technical data/support, price, delivery, or application information from customers and representatives

Develop clear and effective quotations for current and prospective customers, representatives and/or Regional Sales or Industry Sales

Complete proactive open quote follow-up or new product information phone calls

Establishes, develops and maintains relationships with current customers, prospective customers, Outside Sales and/or representatives to generate new business for the organization’s products and services

Support new business development activities by follow-up phone calls on sales leads, as required

Resolves customer complaints by investigating problems, developing solutions and making recommendations to management

Back-up Inside Sales team with phone calls and email support as needed. Must address customers’ issues and ensure effective and responsive problem resolution