CPI Security ยท 1 day ago
Residential Service Technician
Raleigh, North Carolina, United States
Full-time
Onsite
New Grad, Entry Level
$60K/yr - $80K/yrcpisecurity is seeking a Residential Service Technician to join their team in Raleigh, NC. In this role, you will provide top-tier service by troubleshooting and maintaining security systems while ensuring customer satisfaction through effective communication and problem-solving.
Business DevelopmentBusiness IntelligenceSecurity
Responsibilities
Service and maintain residential security systems, ensuring timely and accurate troubleshooting
Perform home walkthroughs to determine optimal configurations and opportunities for additional protection
Communicate professionally with customers, connect systems to central monitoring, and provide demonstrations
Manage administrative tasks, prioritize safety, and maintain company tools and equipment efficiently
Qualification
Required
High school diploma or equivalent; technical training is a plus
Strong sales skills with mechanical aptitude for troubleshooting and repairs
Excellent communication, customer service, and a safety-first mindset
Professional appearance and demeanor
Preferred
Alarm or telecom experience is a bonus
Benefits
Opportunities for advancement and long-term career mobility
Every other weekend off plus company-provided equipment (ie. vehicle, fuel card, iphone, ipad) and paid training
Medical, dental, vision, 401(k) with match, PTO, and special perks like free security systems and educational assistance
Company
CPI Security
For more than 30 years, CPI Security has been a leader in customized security and home automation solutions.
Founded in 1991
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Steve Butkovich
CTO
Recent News
2025-09-17
Security Sales & Integration
2024-05-21
Security Systems News
2023-12-23
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