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Briljent · 1 day ago

Director of Client Services

Chicago, IL

Full-time

Hybrid

Lead/Staff, Director/Executive

5+ years exp

Briljent is a solutions-based company that focuses on capturing new sales and establishing client relationships. The Director of Client Services is responsible for acquiring new business, driving market interest in Briljent's offerings, and developing strategies to strengthen partnerships and achieve sales targets.

ConsultingEducation

No H1B

Responsibilities

Both independently and in collaboration with the Business Development team members, prepares and executes action plans to procure business for Briljent

Responsible for acquiring new business and driving the market towards Briljent offerings

Responsible for identifying and cultivating new relationships that result in additional business for Briljent

Continually drives new opportunities by establishing and strengthening relationships with industry influencers and strategic partners

Travels to prospective client and partner offices or meeting sites on a regular basis to develop in-person relationships and potential partnerships

Attends networking events and conferences to seek out new client or partner relationships and win new business

Provides significant input on business development strategy to the Business Development Team

Establishes individual goals and performance metrics in close collaboration with the VP of Business Development

Develops, in conjunction with others or independently, sales strategies that best meet Briljent’s needs

Develops and maintains knowledge of Briljent's capabilities and offerings

Consults with potential clients and partners to develop strategies and solutions

Manages preparation of proposals, presentations and negotiates contracts

Maintains accurate account of activities using the Salesforce CRM

Prepares required sales status reports that include activity, follow-up, closings, and adherence to key performance indicators and revenue targets

Qualification

Business DevelopmentSales StrategiesHealthHuman ServicesProposal ManagementCRM ProficiencyMicrosoft ProductsCommunicationAttention to DetailTeam CollaborationTime Management

Required

Must be eligible to work in the United States. No sponsorships are available currently

Consultative Mindset: Listening and Understanding client needs and tailoring solutions

Strong preference for experience leading business development or sales activities for Health and Human Service clients Emphasis on Medicaid, Public Health, and Health Information Exchange experience

Ability to successfully use consultative sales approaches

Excellent written communication skills including persuasive writing

Excellent verbal communication skills and demonstrated ability to speak clearly and persuasively in positive or negative situations

Be able to effectively, respectfully, and pro-actively communicate with team members and subject matter experts

High level of attention to detail and the ability to generate creative solutions

Strong working knowledge of Microsoft products

Understanding of and ability to use a CRM

Ability to travel to client locations in a timely manner

Approachable by being open, friendly, and flexible with all team members

Comfortable meeting with a team to collaborate and discuss progress

Able to remain composed under pressure

Able to effectively cope with ambiguity, move forward without all the answers in place, and not get distressed when things are up in the air

Able to balance time and tasks, focus on priorities while keeping an eye on all tasks that need to be completed to bring project deliverables in on time

Bachelor's degree in marketing, business, or a related field and five to ten years of experience in sales or business procurement, or an equivalent combination of education and experience

Experience selling professional services over products/technology is preferable

Demonstrated experience establishing sales strategies and selling to an annual sales forecast

Demonstrated experience managing proposal efforts, as well as ability to effectively market Briljent's capabilities

Experience and understanding of professional consulting services including, training, project management, change management, strategic planning, and business analysis

Demonstrated working knowledge of marketing techniques and financial principles

Demonstrated effective group presentation skills

Demonstrated professionalism, diplomacy, sensitivity, and tact to portray Briljent in a positive manner

Proven ability to prioritize and plan work activities, use time efficiently, set goals and objectives and develop realistic action plans

Demonstrated ability to work well with others, perform under pressure, and meet expected deadlines