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JJ Haines · 1 day ago

Account Executive

Bristol, PA

Full-time

Onsite

Entry, Mid Level

2+ years exp

JJ Haines is seeking an Account Executive to be a key member of the UCX Sales team. The role involves achieving sales goals through the development of new business and retention of existing business within the assigned territory, while maintaining strong customer relationships and collaborating with internal departments.

Building MaterialSupply Chain Management

Responsibilities

Achieve annual, quarterly, and monthly Gross Sales, Gross Profit, and Gross Margin Percentage goals for each product category by developing and executing a business plan for the territory

Participate in new product program presentations, display placement, slow moving inventory sales, and various administrative assignments, to promote all product categories using influencing and negotiating skills

Provide accurate prices and quotes for a wide variety of flooring related products

Maintain positive customer relationships. The Account Executive upholds UCX high standards of customer contact and service standards. Maintain personal customer contact via direct visit, phone, text, email and letter. Involve other departments and personnel in customer relationship maintenance. Strong customer relationships are critical

Ensure accounts receivable are maintained within acceptable limits. Assist credit department and claims department with resolution of problems. Comply with deadlines for information transmittal and other communications to resolve problems. The Account Executive will uphold and administer all credit and claims policies

Maintain good relationships and work processes with internal departments by providing complete and quality information needed on a timely basis. Establish and nurture good relationships with internal support department’s employees while upholding the needed standards of service to customers

Developing new accounts – new business opportunities by researching information about customers’ needs, products, market trends and analysis, and competition; turning researched information into a working territory growth strategy

Accurately communicate UCX policies and procedures to customers. Assist Marketing, Operations and Customer Service in the formulation, communication and adherence to price lists, delivery and other fees, delivery standards and restrictions, etc

Provide inventory guidance information to Marketing, Operations, and Purchasing. Help manage proper stock levels of products, displays, and samples by providing sales forecasts