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Amano McGann, Inc. · 1 day ago

Field Service Technician

Yorba Linda, CA, US

Full-time

Onsite

New Grad, Entry Level

Amano McGann, Inc. has been a leader in innovative technology solutions for the parking and time and attendance markets for over 40 years. They are seeking a full-time Field Service Technician to provide technical service for automated parking systems primarily in the San Diego County area, with responsibilities including installation, troubleshooting, and customer training.

Information ServicesInformation TechnologyManufacturingParking

Responsibilities

Provide technical service of automated parking systems, provide timely notification of problems or delays

Technological knowledge

Assist with project set-up, installation, and customer training

Research and gain working knowledge via hands on and Amano McGann University on new hardware, devices and tools to provide better system solutions and installation and trouble shooting efficiency

Follow and enforce all OSHA safety practices

Complete PCI checklist when servicing applicable service issues

Ensure that work orders are detailed, completed per work order SOP and 'signed-off' by the client prior to leaving the work site

Maintain and operate company fleet vehicles in a safe manner

Ensure work area is maintained and well organized

Generate service tickets as needed and follow up with support until the issues is resolved Provide On-Call after-hours and weekend emergency service as required by our customers (in rotation with our other technical staff)

Assist our sales staff in promoting the sale of new equipment where appropriate

Provide effective communication that creates a collaborative environment with all parties that the Project Team interacts with, including: Clients; Subcontractors; Branch staff; Support personnel; Corporate staff

Work overtime as needed

All other duties as assigned

Qualification

Technical serviceInstallationTroubleshootingOSHA safety practicesCustomer trainingProject set-upHandPower toolsEffective communication

Required

Employment is dependent on residing in San Diego County while employed by Amano McGann

Provide technical service of automated parking systems, provide timely notification of problems or delays

Technological knowledge

Assist with project set-up, installation, and customer training

Research and gain working knowledge via hands on and Amano McGann University on new hardware, devices and tools to provide better system solutions and installation and trouble shooting efficiency

Follow and enforce all OSHA safety practices

Complete PCI checklist when servicing applicable service issues

Ensure that work orders are detailed, completed per work order SOP and 'signed-off' by the client prior to leaving the work site

Maintain and operate company fleet vehicles in a safe manner

Ensure work area is maintained and well organized

Generate service tickets as needed and follow up with support until the issues is resolved

Provide On-Call after-hours and weekend emergency service as required by our customers (in rotation with our other technical staff)

Assist our sales staff in promoting the sale of new equipment where appropriate

Work overtime as needed

All other duties as assigned

Able to work outdoors in all climates and conditions as needed

Maintain a valid driver's license and good driving record

Lift and/or move in excess of 50 lbs on a regular basis and up to 100 lbs on occasion

At times, this position will require kneeling, bending and working on ladders

Able to work with hand and power tools as needed

Company

Amano McGann, Inc.

Amano McGann is a world leader in providing advanced parking solutions offering an extensive sales service and support network across North America and Canada.

Founded in 1931