Loan Servicing Manager III jobs in United States
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Chase ยท 1 day ago

Loan Servicing Manager III

position8181 Communications Pkwy Ste C, Plano, TX, 75024, US
timeFull-time
remoteOnsite
senioritySenior Level
date7+ years exp

Chase is a leading financial institution recognized for its career growth and workplace excellence. As a Loan Servicing Manager III, you will manage a team of loan servicing specialists, oversee loan portfolio operations, and guide strategic planning to enhance servicing solutions in the commercial real estate sector.

BankingFinancial Services
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Responsibilities

Oversee interpretation of loan documents for accurate and timely servicing
Lead a team of loan servicing specialists, driving performance and improvement
Resolve issues using advanced conflict management skills
Guide loan servicing operations with strategic planning aligned to firm goals
Mentor and develop future leaders within the team
Equip team members with skills, resources, and support for success
Maintain performance metrics and enforce quality control
Build and maintain servicing frameworks for Freddie Mac and Fannie Mae products
Identify and implement process improvements
Collaborate with WLS and commercial real estate teams on operational readiness
Foster a collaborative and positive team culture

Qualification

Loan servicing operationsLeadership in financial servicesStrategic planningMortgage products knowledgeTeam developmentAnalytical skillsConflict managementCoaching abilitiesCommunication skillsCollaboration skillsTime managementOrganizational skills

Required

7+ years of experience managing loan servicing operations
Proven leadership in financial services, driving performance and improvement
Advanced conflict management skills for resolving complex issues
Strategic planning expertise in lending services
Effective time management and multitasking skills
Experience mentoring and developing future leaders
Strong leadership, motivation, and coaching abilities
Excellent communication and collaboration skills
Proficient knowledge of mortgage products, lending, and real estate compliance
Analytical skills for data-driven decision making
Bachelor's Degree

Preferred

Strong organizational skills for high-volume, fast-paced environments
Proficiency in developing quantitative reports for performance analysis
Experience managing multiple teams and managers
Expertise in timely group delivery and execution of daily controls, meeting KPI targets
Agency product experience
Strategy software knowledge

Benefits

Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching

Company

Chase

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Glassdoor3.9
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Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
dateFounded in 2000
location
New York, New York, USA
people-size10001+ employees
web-link
https://www.chase.com/

Funding

Current Stage
Late Stage

Leadership Team

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Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
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Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
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Company data provided by crunchbase