Eagle Title · 1 week ago
Settlement Officer
Eagle Title, an award-winning title company, is seeking a dynamic Settlement Officer in Baltimore to fuel revenue growth and deliver exceptional client experiences. The role involves facilitating smooth closings, generating new business, and strengthening relationships with real estate professionals.
CommercialLegalReal EstateResidential
Responsibilities
Sales Generation: Proactively pursue new business opportunities by networking with Baltimore-area real estate professionals, lenders, and other industry partners. Identify and act on leads to expand Eagle Title’s presence
Client Relationship Management : Build and maintain strong, lasting relationships with agents, brokers, lenders, and clients. Be their trusted resource for all title and settlement needs
Closing Facilitation : Coordinate and manage closings efficiently, ensuring a seamless, professional experience. Highlight Eagle Title’s value at every step
Customer Experience & Education: Deliver responsive, proactive communication and educate clients on our services to ensure confidence and satisfaction
Market Intelligence: Stay current on Baltimore market trends, competitor activities, and industry developments to identify growth opportunities
Team Collaboration: Partner with processors and colleagues to ensure accuracy, timeliness, and consistency throughout the settlement process
Sales Strategy: Develop a sales activity plan, set measurable goals, and hold yourself accountable to achieving results. Collaborate with the sales team to execute growth initiatives
Qualification
Required
Strong communication, organizational, and multi-tasking skills
Proven ability to build and maintain client relationships
Proficiency with IT systems (experience with Qualia preferred)
High School Diploma or equivalent
Preferred
2+ years of sales experience is a plus but not required
Some college preferred
Experience in a fast-paced, growth-oriented environment preferred
Benefits
Medical, Dental & Vision Insurance
Flexible Time Off (FTO)
Life Insurance & Long-term Disability
Safe Harbor 401(k)
Employee Assistance Program (EAP)