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NEOGOV · 3 days ago

Information Technology Specialist 4 - IT Product Owner

Des Moines - 50309 - Polk County, IA

Full-time

Hybrid

Mid, Senior Level

$69K/yr - $106K/yr

2+ years exp

NEOGOV is seeking an IT Product Owner to join the Iowa Department of Management's Division of Information Technology. In this role, you will lead the delivery of core enterprise IT services, manage the full product lifecycle, and collaborate with stakeholders to ensure solutions meet business needs and drive continuous improvement.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Oversee the Digital Experience website program, collaborating with the DX Steering Committee to prioritize and manage vendor delivery of enhancements and support

Serve as the primary point of accountability for assigned IT products and enterprise digital services initiatives, ensuring successful delivery and alignment with business goals

Manage the full product lifecycle from planning to deployment and continuous improvement

Lead major enterprise-wide initiatives, guiding agency stakeholders through all phases of assigned activities

Develop and execute communication plans to keep stakeholders informed on progress, risks, and milestones

Coordinate and facilitate stakeholder training, including on-demand resources and live training sessions

Create and maintain product roadmaps and backlogs, prioritizing features based on business needs and user feedback

Manage product release planning, ensuring technical and business readiness for deployment

Participate in Agile ceremonies, including sprint planning, backlog refinement, and sprint reviews, to ensure clarity of priorities and deliverables

Gather and analyze constituent feedback to simplify systems and processes, ensuring ease of use and understanding

Monitor and report product performance metrics, ensuring compliance with state and federal regulations and IT governance frameworks

Manage vendor relationships, including performance monitoring, issue resolution, and adherence to service level agreements

Oversee product financials, including budgeting, cost estimates, and regular reporting to leadership

Lead cross-functional Fusion Teams, collaborating with IT leadership to allocate resources and ensure alignment across business and technical teams

Qualification

Website managementIT product managementStakeholder engagementVendor managementBudgetingAgile methodologyContinuous improvementRisk managementCommunication skillsCross-functional team leadership

Required

Graduation from an accredited four-year college or university and experience equal to two years of full-time work: operating a multi-job computer; installing, operating and coordinating computer based networks; installing/maintaining database management systems; developing business application processes; developing/operating system programs; installing/maintaining personal computers, Local Area Networks and/or servers; managing operating systems; developing/delivering information management training; providing Information Technology (IT) customer service; or designing/administering Internet sites

an equivalent combination of education and experience substituting the completion of an approved curriculum/specialized training program developed and implemented by or in cooperation with state government; or eighteen semester hours of accredited post high school course work in one of the specialty areas listed above; or certification by an authorized educational institution/major computer or software producer in an area directly related to one of the specialty areas listed above, for the required education

an equivalent combination of education and experience substituting one year of the required experience for thirty semester hours of the required education

employees with current continuous experience in the state executive branch that includes experience equal to six months of full-time work as an Information Technology Specialist 3