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NTT DATA, Inc. · 3 days ago

Senior Client Manager - Public Sector

United States

Full-time

Remote

Mid, Senior Level

$115K/yr - $140K/yr

NTT DATA is a leading business and technology services provider, renowned for its commitment to innovation and client success. The Senior Client Manager will be responsible for managing and growing client relationships, driving demand for solutions, and ensuring client satisfaction throughout their lifecycle. This role emphasizes building lasting connections and effectively communicating how NTT DATA's services can add value to clients' businesses.

Information Technology & Services

H1B Sponsor Likely

Responsibilities

Manages and grows relationships to drive land, expansion and renewals across all solutions within assigned accounts in segment 3

Pursues leads identified by aligned Lead Generation/Business development representatives

Minimizes churn and maximizes retention in assigned accounts

Drives client satisfaction throughout the entire lifecycle of the clients’ buying process

Generates demand by assisting clients to identify current needs and then effectively articulate how the company can add value through its services and solutions

Influences and works closely with vendors/partners to achieve required results

Uses company sales tools and methodology to effectively manage accounts, opportunities, pipelines and forecast

Develops open and effective channels of communication in with each client within the assigned account

Encourages revenue growth by inspiring clients to additional services

Becomes the reliable point of contact for clients that is required to establish a strong business relationship

Takes ownership of a range of accounts within the assigned segments

Determines the best solution requirements for each client that can be deployed by other departments

Builds enduring relationships and display an understanding of the client industry, business environment and strategy to identify current and future opportunities for the organization

Develops and/or aligns governance and compliance policies in own practice area to identify and manage risk exposure liability

Monitors and controls financial governance and compliance throughout an area of specialization in order to manage financial cost

Qualification

Sales business acumenSales client engagementSales solution skillsSales pursuitGlobal partner managementSales environment experienceIT industry experienceSalesforce.com proficiencyBachelor's degreeVendor certifications

Required

Bachelor's degree or equivalent in business or a sales related field

Advanced experience in a global partner management role

Advanced experience in a sales environment and/or customer service role

Advanced experience in the IT or professional services industry with a focus on business development and/or sales

Advanced experience in driving alignment to a common vision and working across multiple stakeholders to achieve sales growth

Advanced sales orientation with experience working with clients and business teams to create sales-orientated solutions and services

Advanced experience gained in a similar client manager role

Advanced experience working with Salesforce.com contact platform

Sales business acumen. The skills supporting successful selling through organizational and business outcome mindset

Sales client engagement and management. The skills used to effectively manage and analyze the client throughout the client lifecycle

Sales solution skills. The knowledge of the company's offerings, client applications, use cases and market trends

Sales pursuit. The skills and knowledge that enable a sales team member to create success by identifying and advancing opportunities at assigned prospects and clients

Preferred

Relevant vendor certifications would be advantageous

Benefits

Medical

Dental

Vision

Life insurance

Supplemental life insurance

Spouse and child life insurance

STD

LTD

Flex Spending Accounts

The Company's 401(k) retirement plan

Company

NTT DATA, Inc.

Glassdoor3.8

NTT DATA, Inc. is a trusted global innovator of business and technology services.

Founded in 2019

Tokyo, JP

10001+ employees

https://services.global.ntt/

H1B Sponsorship

NTT DATA, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (144)

2024 (182)

2023 (257)

2022 (871)

2021 (809)

2020 (1266)