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Elliot Health System · 1 day ago

Patient Service Representative - NH Neurospine - Full Time

New Hampshire, United States

Full-time

Onsite

New Grad, Entry Level

Elliot Health System is a healthcare provider seeking a Patient Service Representative to manage front desk operations. The role involves greeting patients, scheduling appointments, verifying insurance details, and maintaining patient records.

AssociationHealth Care

Responsibilities

Greets and registers patients; notifies medical staff of their arrival

Verifies current address and insurance status

Uses appropriate company procedures, referring doctors and correct protocols for writing referrals. Schedules referral appointments with specialists, hospital testing and lab work

Completes prior authorization of testing according to insurance requirements

Checks out patient from the office. Collects payments and schedules follow up appointments or specialty appointments as appropriate. If office requires post charges to the patients account using appropriate diagnostic and CPT coding to ensure correct charging and posting to patient accounts

Maintains providers schedules, optimizing effective scheduling of appointments. Confirms appointments for daily schedule

Assists in developing and implementing systems to support effective and accurate registration of patients. Makes recommendations to increase efficiency of patient care or administrative functioning of area