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NC Department of Health and Human Services · 1 day ago

Casework Technician

Chatham County, NC

Full-time

Hybrid

Entry Level

$38K/yr - $46K/yr

2+ years exp

The North Carolina Department of Health and Human Services (DHHS) is one of the largest agencies in the state, responsible for the health and well-being of North Carolinians. The Casework Technician position provides essential support to Rehabilitation Counselors, assisting with casework and ensuring individuals with disabilities receive the necessary services for employment and independence.

Health Care

Responsibilities

Interviewing consumers and gathering diagnostic data to assist counselor with determining eligibility and required rehabilitation services

Assist with develop a written plan of services in conjunction with the consumer, parent and/or guardian; inputting casework data into relevant applications throughout the rehabilitation process

Preparing documents including authorizations and correspondences as needed; and completing all related administrative tasks in tandem with the processing assistant

Monitor the consumer's progress throughout the service delivery process

Work directly with community partners in order to assist individuals with disabilities in becoming suitably employed

Document service delivery and case progress in the case management system as required by agency policy

Qualification

Community resourcesCommunication skillsCase managementAdministrative supportTeam collaboration

Required

High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience

Preferred

Wide range of knowledge regarding community resources and local employers as well as the ability to communicate with individuals from diverse backgrounds