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UNM Hospital · 1 day ago

FINANCIAL COUNSELOR -

Rio Rancho, NM

Full-time

Onsite

Entry, Mid Level

$16.99/hr - $22.66/hr

2+ years exp

UNM Hospital is seeking a Financial Counselor to assist patients in determining their financial obligations and the means to meet them. The role involves processing applications for financial assistance, establishing payment plans, and providing billing support while ensuring compliance with hospital policies.

EducationHealth CareHospital

Responsibilities

Perform related duties and responsibilities as required

Maintain departmental reports and records; collect statistical data for administrative and regulatory purposes

Perform miscellaneous job-related duties as assigned

Participate in hospital/medical staff meetings and committees as required; attend technical and administrative meetings; participate in committee functions; participate in hospital-wide activities and committees within the scope of this position or as directed

Maintain established departmental policies and procedures, objectives, and quality assurance programs

Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops

Explain, Assist, and process applications for the hospital’s and State, County or Federal Financial Assistance Programs

Proactively screen patients for Medicaid and or Financial assistance prior to clinical appointment if possible

Using CDM coding and CPT/ICD coding; create the patient estimates and collect on that estimate prior to services

Provide patients with their balances and options to pay on their account. Use billing system to establish payment plans; remove patients from collections as appropriate

Maintain a current and correct accounting of patients who are approved for Financial Assistance/Fed/State or County Programs; Including reviewing for expirations and renewals

Understand the registration, insurance verification, and prior authorization processes in order to serve as a back-up or fill in as needed

Serve as on site billing and Accounts Receivable rep

Offer patient portal for online medical records access

Qualification

Financial Assistance ProgramsMedicaid PE certificationAffordable Care Act NavigatorPatient BillingInsurance VerificationNotary PublicStatistical Data CollectionBilingual English/SpanishBilingual English/KeresBilingual English/TewaBilingual English/TiwaBilingual English/TowaBilingual English/ZuniBilingual English/Navajo

Required

Associate Degree

2 years directly related experience

Afforcable Care Act Navigator w/in 1 year of position

Medicaid PE certification within 1 year of hire date

Obtain and maintain Notary Public w/in 6 months of hire

Preferred

Bilingual English/Keres, Tewa, Tiwa, Towa, Zuni, or Navajo

Bilingual English/Spanish

Company

UNM Hospital

As a teaching hospital and the only Level 1 Trauma Center in the state of New Mexico, we offer our professionals the opportunity to do impactful work and to grow, as individuals and a team.

Founded in 1954

Albuquerque, New Mexico, USA

5001-10000 employees