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Mettler-Toledo International, Inc · 23 hours ago

Field Service Sales Representative-Boston

Boston, MA

Full-time

Onsite

Mid, Senior Level

5+ years exp

Mettler-Toledo International, Inc is a global leader in precision instruments and services, renowned for innovation and quality. They are seeking a Field Service Sales Representative responsible for promoting maintenance agreement solutions and developing new service accounts within the Mid-West and Central Region of the U.S.

Manufacturing

Responsibilities

Demonstrate an ability to prospect for, develop relationships in support of, and ultimately have the ability to close comprehensive agreements within existing, as well as current non-service customers

Promote value-added maintenance agreement solutions to targeted P-Account customers

Develop relationships in support of, and ultimately close "pre-paid" basic, standard and comprehensive service contracts with new customers

In cooperation with the responsible Leader, develop and achieve annual revenue targets. Key objectives will be established, and detailed action plans developed describing the initiatives required to achieve business targets

Work in a collaborative manner with the key members of the Lab and Industrial Business Areas sales and service teams to present Mettler Toledo as a clearly differentiated service provider

Promote and sell complete range of service products, leveraging existing customer relationships to expand the added value Mettler Toledo can provide. Responsible for the proposal preparation process and proper administration of agreement pricing

Ensure proper customer account management is executed within the assigned territory. Working with the Leader and local Mettler Toledo product sales representatives, plan and coordinate the scope of services offered to target accounts

The Service Sales Rep will remain current in all applicable subject matter affecting his/her ability to interface competently with the client base. This may include but may not be limited to: FDA, USP, or other state and federal regulatory requirements, ISO guidelines, and any other developing regulations or quality initiatives which impact the industry on an ongoing basis

The Service Sales Rep will collaborate with the Area Business Managers to help train new sales representatives on the service product portfolio as part of the on-boarding process

Responsible for overall general knowledge and application of the business area's product and service offerings

Responsible for an in-depth knowledge of the internal processes relating to sales and service, including but not limited to SAP CRM for data input, extractions, and reporting purposes

Responsible for managing qualification and nurturing activities, in their territory, that specifically includes contacting potential and existing customers to define and clarify the specific details of the sales opportunity and capturing and maintaining the customer data and requirements in SAP CRM

Analyze and prioritize activities to focus on the highest potential opportunities for success

Other duties may be assigned as needed

Qualification

Sales experienceAccount managementSAP knowledgeSelling techniquesCustomer service skillsAnalytical skillsMicrosoft OfficeCommunication skillsSelf-starterTeam collaboration

Required

Minimum of five years related experience and/or training; or equivalent combination of education and experience

High energy level with a strong customer focus

Ability to utilize a database system to record and extract information

Strong customer service, analytical, and reasoning skills

Better than average written and verbal communication skills required

Some experience with ERP and/or CRM systems needed

Proficient Microsoft Office skills including Excel, Word, Outlook and PowerPoint

Must be a self-starter who will identify problems and initiate corrective actions without specific direction from management

Strong ability to interface with other departments and teams in a professional and cooperative manner

Preferred

Bachelor's degree (BA) in business, marketing, finance, or closely related discipline

Prior sales experience

SAP knowledge/experience

Formal training in selling techniques and account management

Benefits

Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire

Tuition reimbursement, employee wellness programs, plus other perks and discounts

Parental and caregiver leave policies

All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits

Company

Mettler-Toledo International, Inc

At METTLER TOLEDO, our mission is to empower industries worldwide with precision instruments and services that drive progress toward a better and more #sustainable future.

Founded in 1963

Oakland, California, USA

10001+ employees