Mills Automotive Group ยท 2 days ago
Customer Service Representative
Baxter, MN
Full-time
Onsite
New Grad, Entry LevelMills Automotive Group is a customer-focused organization seeking a Customer Service Representative. The role involves assisting guests with scheduling service appointments in a call center environment, managing incoming calls, and creating positive experiences for customers.
Automotive
Responsibilities
Effectively managing a high volume of incoming calls
Responding to service appointment requests quickly and effectively
Advising and scheduling simple manufacturer-recommended maintenance services at specific mileages or times
Positively engaging in outgoing call campaigns to alert customers about their potential overdue maintenance or recall lists
Positively creating World Class Experiences with and for our Guests
Qualification
Required
Ability to be delightful, positively engaging, and smile over the phone
Ability to secure and schedule a high percentage of appointments and handle objections
Ability to handle challenging customer concerns, remain calm under pressure, and resolve the Guest's concern
Enjoy speaking on the phone with customers and assisting others
Strong work ethic with the ability to work in a fast-paced, result-driven environment
An energetic, hardworking, detail-oriented, organized, and passionate individual to join our Team!
Benefits
Medical Insurance
Dental Insurance
Vision Plan
Health Savings Account
Cafeteria Plan
Life Insurance
Employer sponsored 401(k) & potential Profit Sharing
Paid Time Off
Designated Paid Holidays
Company
Mills Automotive Group
Mills Automotive Group is a car dealership located in Baxter, Minnesota.
Founded in 1922
201-500 employees
Funding
Current Stage
Growth StageRecent News
2022-10-13
Company data provided by crunchbase