Esusu · 3 days ago
General Manager - Head of Consumer & Payments
United States
Full-time
Remote
Director/Executive
$300K/yr - $350K/yr
10+ years expEsusu is a financial technology and data platform focused on revolutionizing financial health and inclusive decision-making. They are seeking a Head of Consumer & Payments to manage the consumer business, overseeing product strategy, growth, and partnerships while ensuring scalable payment experiences.
CreditFinancial ServicesFinTech
Responsibilities
Own the end-to-end consumer business, including vision, strategy, execution, and performance
Set and manage P&L, unit economics, and long-term growth strategy for consumer products
Define success metrics across acquisition, engagement, performance, retention, and revenue
Drive growth while balancing compliance, risk, and scalability
Lead the roadmap for consumer-facing products, including payments, checkout, wallets, lending, and post-purchase experiences
Champion simple, transparent, and trust-first consumer design
Partner cross-functionally to deliver scalable solutions while driving core KPIs
Make high-quality tradeoffs between speed, reliability, cost, and regulatory requirements with a maniacal focus on growth
Leverage AI to deliver value, increase productivity, and drive delightful consumer experiences
Own core payment flows (auth, settlement, funding, reconciliation, disputes, refunds)
Drive strategy across payment methods (cards, ACH, wallets, BNPL, alternative rails)
Manage relationships with payment processors, networks, issuing banks, and strategic partners
Lead initiatives to improve approval rates, reduce fraud, optimize costs, and increase reliability
Partner with Marketing and Growth teams to drive consumer acquisition and engagement
Optimize onboarding, checkout conversion, and repeat usage through experimentation and data
Identify and launch new consumer use cases, verticals, or geographies
Build and lead a high-performing leadership team, including hiring, performance management, and creating leverage
Set a strong culture of ownership, accountability, and consumer obsession
Act as a senior leader across the company, influencing strategy beyond the consumer org
Operate as a trusted thought partner to the Co-CEOs and the senior leadership team
Qualification
Required
10+ years of experience in consumer fintech, payments, or financial services
Proven experience as a GM, business lead, or head of a major product line
Deep hands-on knowledge of payments ecosystems (cards, networks, processors, issuers, fraud, disputes)
Track record of building and scaling consumer products used by millions of users generating subscription revenue
Strong strategic thinker with the ability to execute at an operational level
Consumer-first mindset with deep empathy for user needs and behaviors
Data-driven decision maker comfortable owning financial and risk outcomes
Excellent cross-functional leader and communicator
Comfortable navigating regulated environments and complex partner ecosystems
Demonstrated expertise in comprehending and explaining complex technical concepts and effectively bridging the gap between business, product, and technical strategies
Implemented AI and ML solutions in large-scale, real-world consumer products
Benefits
Equity - a significant RSU grant which vest over four years with a 1 year cliff.
Remote first work environment - Where we trust you to get your work done.
Generous PTO – Enjoy a generous time off policy and 14 company wide paid holidays.
Premium Health Coverage – Comprehensive medical, dental, and vision insurance.
Partial-Employer Funded Health Savings Account - Available for High Deductible Plans.
Paid Parental Leave – 12 weeks of 100% pay to support growing families.
Retirement Plans – Secure your future with our competitive 401(k) offerings, including a 4% company match (for US only).
Tuition Reimbursement – For qualified programs to complement work experience.
Professional Development Stipend – To support your continued growth and learning.
In person and virtual team get togethers - To connect with your fellow Esusu colleagues.
Free Credit Building Benefit - Build your credit score for free as an Esusu employee.
Company
Esusu
Esusu is a financial technology platform that leverages data solutions to help residents and improve property performance.
51-200 employees
H1B Sponsorship
Esusu has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (4)
Funding
Current Stage
Growth StageTotal Funding
$195.03MKey Investors
Westbound Equity PartnersSoftBank Vision FundMotley Fool Ventures
2025-12-11Series C· $50M
2022-01-27Series B· $130M
2021-07-16Series A· $10.6M
Leadership Team
Samir Goel
Co-Founder
Wemimo Abbey
Co Founder
Recent News
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Company data provided by crunchbase