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Samsung Ads · 1 day ago

Senior Manager AI Transformation Adoption

700 Sylvan Ave Englewood Cliffs, NJ, USA

Full-time

Onsite

Senior Level

$158K/yr - $194K/yr

5+ years exp

Samsung Electronics America, Inc. is a leader in mobile technologies and consumer electronics. The Senior Manager, AI Transformation & Adoption role involves leading strategic planning and company-wide AI adoption initiatives to achieve operational efficiency and innovation.

Marketing & Advertising

Responsibilities

Develop and manage company-wide AI adoption strategy and execution roadmaps

Determine strategic approach for AI transformation & adoption and set strategic priorities

Deliver executive leadership reporting to CEO, CFO, and AI executive Committee

Present insights, proposals, business cases, and progress updates to C-suite and global stakeholders. Translate complex technical concepts into actionable decisions to achieve company-wide AI adoption

Develop and execute company-wide and business-specific AI adoption initiatives and concrete change management plans

Plan and execute the rollout of new AI platform/service features to internal users

Implement a comprehensive plan to develop and communicate practical guides and examples on new features and success stories to increase AI adoption

Conduct training and provide guidance of new AI platform/service features to internal users (e.g. workshop, demo, innovation summit)

Create and launch training content, chatbots, tips, and FAQs

Define and analyze AI adoption KPIs and present improvement plan to executive leadership

Track AI platform/service usage, manage VOC, and mitigate risks

Proactively search and stay current with emerging AI & ML technologies and industry trends

Identify opportunities and develop plans for application within the business

Conduct benchmarking of industry, headquarter, and other subsidiaries to identify and leverage best practices

Support discovery of tangible AI use case opportunities and pain points by each business team

Participate in AI use case discovery workshops and weekly AI Crew meetings with business teams

Lead strategic planning, scoping, design, execution, and tracking of AI adoption initiatives including ideation, proof-of-concept, pilot, and scale up

Conduct data-driven ROI & benefits analysis in planning and conduct KPI analysis post execution

Identify and mitigate AI adoption risks and blockers from both internal and external factors

Manage continuous improvement of implemented AI adoption initiatives

Provide AI security guidance for internal users

Challenge the status quo in search of new AI-driven processes, ideas, and technology to deliver strategic business objectives

Qualification

AI/ML experienceChange managementData analysis toolsPython codingAI certificationsStrategy consultingLeadership engagementProblem-solving skillsPresentation skills

Required

5+ years of experience applying AI/ML, including Generative AI

Experience in the technology or management consulting industry

Solid understanding of change management principles, methodologies, and tools

Proficiency in data analysis & automation tools (e.g. SQL, Tableau, Alteryx, RPA), deep understanding of AI platforms, and/or Python coding knowledge

Certifications in AI, machine learning, change management, and project management methodologies

Experience in strategy, consulting, innovation, and/or process creation & redesign

High-level of confidence, integrity, enthusiasm, and presence that fits a fast-paced, energetic and proactive organization

Expertise in critical evaluation of complex problems and providing clear and concise recommendations

Experience leading engagements with the business units and external customers

Advanced problem-solving skills with the ability to work cross-functionally to resolve issues and generate results among potentially conflicting stakeholder positions

Experience defining and managing external partnerships and contracts with technology vendors, consulting firms and solution providers to accelerate AI transformation

Experience summarizing and presenting analytical work to senior leadership