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Lotlinx · 1 day ago

Dealer Success Manager

Miami-FTL Area

Full-time

Onsite

Mid, Senior Level

$100K/yr - $100K/yr

5+ years exp

Lotlinx is a pioneering company in the automotive landscape, specializing in empowering automobile dealers and manufacturers with advanced data and technology. The Dealer Success Manager is responsible for building relationships with dealers, driving platform adoption, and recommending inventory strategies to ensure dealer success.

AdvertisingAdvertising PlatformsAutomotiveInternetRetailSaaSSearch EngineSEO

No H1B

Responsibilities

Build and Maintain Relationships : Foster strong, long-term relationships with active dealers through weekly calls, monthly performance reviews communication and problem solving skills, providing tailored solutions for dealer success

Serve as an Ambassador : Educate dealers on Lotlinx products, company, and best practices including risk inventory, channel marketing and market trends

Customer Success Reporting : Conduct regular meetings using data and reports (weekly, quarterly) to ensure optimal use of our platform, and setting up strategic campaigns to achieve dealer goals

Retention and Churn : Assess and manage risks for each dealer to proactively prevent churn, driving retention and growing revenue

Product/Service Updates : Identify and prioritize updates based on dealer feedback, industry trends, market dynamics, and competitor analysis using our tools

New Business: Generate sales with new dealerships, increase our market penetration, and contribute revenue

Current Customer Growth : Meet or exceed sales goals within an assigned book of business. Independently grow an assigned book of business

Qualification

Sales experienceAutomotive industry experiencePresentation tools proficiencySalesforce proficiencyOutreach proficiencyRelationship managementTech-savvyClient service excellenceLeadership engagementClient standards understandingHigh integrityCommunicationTechnical presentationInternal communicationWork ethic