Presbyterian Healthcare Services · 1 day ago
Patient Accounting Denials Specialist II-ABQ
Presbyterian Healthcare Services is a not-for-profit healthcare system dedicated to improving the health of patients and communities. The Patient Accounting Denials Specialist II is responsible for root cause analysis of denials, performing A/R follow-up, appeals, and processing correspondence to resolve issues efficiently.
AssociationHealth Care
Responsibilities
Performs denial follow-up activities for assigned payors utilizing work queues
Submits corrected claims, reconsiderations and/or appeals to overturn denials
Responsible for providing any information (medical records, itemized statements, etc.) requested by insurance companies to process claims and overturn denials
Must follow process/procedures to ensure timely follow up on outstanding denials
Document accounts in accordance with established PHS policies/procedures
Knowledgeable in various computer systems (i.e. Electronic Health Record, claims clearinghouse, FISS/DDE, Payer portals, Microsoft Office Suite.)
Must utilize communication skills to be an effective team member
Must actively participate in team meetings and take a proactive approach to communicate work related ideas and concerns
Must develop and maintain professional work relationships with team members, PHS departments and outside agencies
Maintains strictest confidentiality, adheres to all HIPAA and CMS compliance rules and regulations
Perform other duties as assigned by the Denial Supervisor and/or Manager
Responsible for root cause analysis and next step resolution of denials
Performs denial follow-up activities for assigned payors utilizing work queues and various reports
Reviews incoming denials to identify trends and perform root cause analysis to determine resolution to be implemented to prevent ongoing denials
Consult with lead regarding next steps with difficult claims
Qualification
Required
High school degree or GED required
short-term training on insurance collections and claims processing
Minimum three years experience in insurance follow-up, billing, and collections
Demonstrated ability to communicate effectively via telephone and in writing
computer literate
Experience with Microsoft Office Suite products required
Excellent organizational, problem-solving, verbal, and written communication skills
attention to detail
ability to interact effectively with other functional areas and management teams
strong work ethic
demonstrated ability to work effectively in a team environment
Must be able to prioritize and manage a high-volume workload
able to work in a fast-paced environment
contend with continually changing payer regulations and requirements
Preferred
Basic knowledge of Coordination of benefits and the Medicare MSPQ
Basic knowledge of various payer requirements
claim submission processes for major insurances carriers and intermediaries
Basic knowledge of the revenue cycle processes
Benefits
Medical
Dental
Vision
Short-term and long-term disability
Group term life insurance
Other optional voluntary benefits
Wellness challenges
Webinar
Preventive screening
Company
Presbyterian Healthcare Services
Presbyterian Healthcare Services exists to improve the health of patients, members and the communities they serve.
H1B Sponsorship
Presbyterian Healthcare Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (90)
2024 (86)
2023 (85)
2022 (93)
2021 (86)
2020 (76)
Funding
Current Stage
Late StageRecent News
News-Medical.Net
2025-10-16
Seattle TechFlash
2025-08-25
Seattle TechFlash
2025-08-21
Company data provided by crunchbase