Auto Claims Desk Adjuster Hybrid jobs in United States
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Liberty Mutual Insurance · 1 day ago

Auto Claims Desk Adjuster Hybrid

Liberty Mutual Insurance is a Fortune 100 company seeking to launch your auto claims career. The Auto Claims Desk Adjuster will assist customers through the claims process after an accident, utilizing strong organizational and problem-solving skills to ensure customer satisfaction.

FinanceFinancial ServicesInsurance

Responsibilities

Guide insureds and claimants through the auto claims process from start to finish
Engage customers who have just been in an accident and provide assistance
Utilize customer centricity and problem-solving skills to assure customers during the claims process
Represent the Liberty brand and deliver on the company's promise
Adapt to different environments and schedules based on customer needs

Qualification

Customer serviceProblem solvingOrganizational skillsCritical thinkingTyping skillsMulti-taskingInsurance knowledgeOral communicationWritten communicationTime management

Required

An engaging, outgoing personality and passion for helping customers
Able to think critically, use resources and seek answers when needed in virtual environment
Excellent oral, written, decision-making and organizational skills
Strong typing and multi-tasking capabilities in a structured paperless work environment
Requires strong working knowledge and ability to utilize multiple systems during virtual training and to handle/process claims
General understanding of overall claim operations and key stakeholders

Preferred

College degree preferred, and/or 1-3 years of related customer service experience or applicable insurance knowledge

Benefits

Paid Training & Licensing Included
Comprehensive benefits
Workplace flexibility
Professional development opportunities
Employee Resource Groups

Company

Liberty Mutual Insurance

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Liberty Mutual Insurance provides a broad range of insurance products and services.

Funding

Current Stage
Late Stage
Total Funding
$886.84M
2025-09-17Debt Financing· $886.84M

Leadership Team

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Julie Haase
EVP and Chief Financial Officer, Liberty Mutual Insurance
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Joann Gomez
Division Vice President, Risk Management - West Zone
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Company data provided by crunchbase