Business Analyst - ServiceNow jobs in United States
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Intelliswift - An LTTS Company · 1 day ago

Business Analyst - ServiceNow

positionMarysville, OH
timeContract
remoteOnsite
seniorityEntry Level
date1+ years exp

Intelliswift, an LTTS Company, is seeking a Business Analyst specializing in ServiceNow. The role involves gathering and validating business requirements, supporting configuration tasks, and ensuring alignment with ServiceNow standards during global rollouts.

Big DataBusiness IntelligenceCloud ManagementEnterprise SoftwareInformation Technology
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H1B Sponsor Likelynote
Hiring Manager
Basant Sharma
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Responsibilities

Assist in gathering, documenting, and validating business requirements for ServiceNow modules and enhancements
Support configuration tasks within ServiceNow under the guidance of senior developers and architects
Help build and maintain basic workflows, forms, UI policies, and simple scripts
Participate in testing activities, including test case creation, execution, and defect tracking
Support data collection, data validation, and migration activities during regional rollouts
Provide onsite support to project teams and end users, including troubleshooting and issue triage
Assist with project documentation, training materials, and user guides
Ensure alignment with established ServiceNow standards, governance, and best practices

Qualification

ServiceNow platform configurationServiceNow Certified System AdministratorITSM processesServiceNow scriptingServiceNow testingAnalytical skillsAgile methodologiesCommunication skillsProblem-solving skills

Required

1–2 years of experience in IT, business analysis, or application support
Exposure to ServiceNow (coursework, certification, or hands‑on experience)
Basic understanding of ITSM processes (Incident, Request, Change, CMDB)
Familiarity with JavaScript or willingness to learn ServiceNow scripting fundamentals
Strong analytical, communication, and problem‑solving skills
Ability to work onsite in Marysville, Ohio, for the full duration of the project

Preferred

ServiceNow Certified System Administrator (CSA) or progress toward certification
Experience supporting enterprise applications or participating in system rollouts
Exposure to Agile methodologies or project delivery frameworks
Experience in manufacturing or automotive environments is a plus

Company

Intelliswift - An LTTS Company

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''Intelliswift, an LTTS Company, delivers world-class Digital Product Engineering, Data Management, Analytics & AI, and Digital Ent Solutions
dateFounded in 2001
location
Newark, California, USA
people-size1001-5000 employees
web-link
https://www.intelliswift.com

H1B Sponsorship

Intelliswift - An LTTS Company has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (29)
2024 (35)
2023 (44)
2022 (27)
2021 (38)
2020 (37)

Funding

Current Stage
Late Stage
Total Funding
unknown
2024-11-11Acquired

Leadership Team

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Pat Patel
Founder & Executive Chairman
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Recent News

The Hindu
LTTS to acquire California firm Intelliswift for an aggregate consideration of $110 million
2024-11-12
Business Standard India
L&T Tech shares gain over 4% after acquiring Silicon Valley's Intelliswift
2024-11-12
Business Wire
Surej KP Takes the Helm as CEO of Intelliswift, Following Pat Patel
2024-04-08
Company data provided by crunchbase