JPS Tech Solutions · 1 day ago
Systems Analyst III
Madison, WI
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expJPS Tech Solutions is seeking a Systems Analyst III to enhance the Information Technology Solution Delivery program at the Wisconsin Department of Financial Institutions (DFI). The role involves analyzing user requirements, improving computer systems, and ensuring quality assurance of IT processes while collaborating with both technical and business staff.
Information TechnologyIT InfrastructureSoftware Engineering
Responsibilities
Lead and participate in teams representing the business needs to technical staff and technology system capabilities to business staff
Facilitate discussions among all appropriate technical and business staff to clarify business rules, define system output, facilitate the design of business and technology system processes
Analyze and document business rules, business and technical requirements, and system operations and procedures
Develop technical specifications to meet business requirements
Review existing and proposed rules, policies, and procedures for impact on current and proposed business processes. When necessary, adjust proposed processes or propose rule, policy or procedure changes to maintain compliance with all applicable constraints
Coordinate with department business program specialist and technical staff efforts to clarify, revise, develop, and implement process descriptions and functional programming specifications
Create documentation of process and system development changes, in the form of operational manuals, and assist business and technical staff to draft new procedures and publications
Track system problems and their resolution using DFI’s help desk ticketing system, bug-tracking system and other IT request systems. Investigate and analyze system problems and design solutions
Coordination, planning and execution of efforts around Quality Assurance of business systems and processes, reliability testing for the agency’s products and/or development processes
Develop and execute test cases, scripts, plans and procedures. Record test progress and results
Follow software development life cycle methodologies and practices around system testing and quality assurance processes
Develop software-testing plans and conduct software tests from components to entire systems
Identify and analyze issues, bugs, defects, and other problems, particularly when problems recur in multiple products; recommend and facilitate solutions to these issues
Document user-acceptance test criteria and conduct user/system acceptance testing
Provide thorough feedback to business and technical staff regarding needed enhancements
Analyze business data integrity throughout the project
Qualification
Required
Advanced knowledge of business and technical analysis: business process documentation, process design, requirements gathering, functional design
Advanced knowledge of quality assurance and software testing methodologies
Knowledge of project management principles, methods, and practices
Effective and professional communication and interpersonal skills when dealing with a variety of customers including executives
Highly self-motivated with the ability to effectively prioritize and execute tasks with strong attention to detail
Preferred
ITIL 4 Foundation certification or similar
CompTIA A+ certification of similar
PMP certification or similar
Company
JPS Tech Solutions
JPS Tech Solutions offers software engineering, cloud, mobile development, and IT infrastructure solutions.
201-500 employees
H1B Sponsorship
JPS Tech Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (17)
2023 (9)
2022 (5)
Funding
Current Stage
Growth StageCompany data provided by crunchbase