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Ticket Crushers, A Law Corporation · 1 day ago

Director of Operations

Valley Stream, NY

Full-time

Hybrid

Lead/Staff, Director/Executive

2+ years exp

Crisprecruit is seeking a Director of Operations for Magendzo Law, a distinguished personal injury firm in New York. The role focuses on driving operational enhancements and establishing processes to support the firm's growth and improve client satisfaction.

ConsultingLaw EnforcementLegalProfessional Services

Growth Opportunities

Responsibilities

Oversee and manage the operational teams, including onshore and offshore staff, ensuring alignment with the firm's goals

Create and implement effective processes and standard operating procedures to enhance operational efficiency

Develop and monitor key performance indicators to track progress and identify areas for improvement

Manage employee relations, support career path development, and oversee HR-related tasks

Handle all vendor contracts and relationships, ensuring alignment and value for the firm

Lead and manage the offshore team, ensuring clear communication and efficiency across borders

Collaborate with leadership to support the firm's strategic objectives and growth initiatives

Coordinate occasional travel to Latin American locations to support team integration and collaboration

Qualification

Process DevelopmentTeam LeadershipStrategic ThinkingKPI ManagementVendor ManagementTech ProficiencyNo-Drama PolicyCommunicationSelf-Motivated

Required

Minimum of 2-3 years in operations or a similar role, preferably within a legal or professional services environment

Proven ability to lead and manage diverse teams, including international teams, with a focus on outcomes

Strong problem-solving skills with a solution-focused mindset and capability to develop and implement strategic initiatives

Excellent verbal and written communication skills to navigate complex team dynamics and support effective collaboration

Familiarity with Office 365 and phone systems like Capture Now

Candidates must exhibit a maturity level that supports a drama-free, respectful workplace

Demonstrated ability to work independently and proactively, especially in a fast-paced environment

Preferred

Interest in AI integration is a plus

Benefits

Flexible Work Environment: Hybrid schedule with flexibility to work remotely or on-site.

PTO Plan: 18 days of paid time off to support work-life balance.

Travel Opportunities: Occasional travel to Latin America to engage with international teams.

Competitive Salary: We are committed to offering competitive compensation that aligns with the expertise and experience our candidates bring to the table.

Company

Ticket Crushers, A Law Corporation

The experienced attorneys at Ticket Crushers, the Bay Area's premier Traffic and DUI Law Firm represent clients throughout the San Francisco Bay area for Traffic Violations, Criminal Defense, and Driving Under the Influence ("DUI") charges.

Founded in 2015

San Francisco, California, USA

2-10 employees