Apply on Employer Site

Mather · 1 day ago

Service Attendant (Hospitality Services)

The Mather (Tysons, VA)

Full-time

Onsite

New Grad, Entry Level

Mather is a unique, non-denominational, not-for-profit organization dedicated to developing and implementing Ways to Age WellSM. They are seeking a Service Attendant to support Resident Engagement and Services staff with daily experiences, including assistance with events and well-being checks for residents.

CommunitiesElder CareHealth CareHospitalMedicalNon ProfitWellness

Responsibilities

Setting and resetting rooms for programs and events; including tables, chairs and miscellaneous furniture items; audio visual equipment and laptop computers as needed; decorative or theme items, etc

Assisting residents with lockouts and conducting well-being checks; analyzing the situation and subsequently addressing residents’ needs in a timely, professional manner and taking appropriate steps to ensure their safety and satisfaction

Carrying and delivering items and packages

Using Microsoft Outlook, the resident app, and a variety of other software and technology, complete room reservations and coordinate work orders for assistance by other experience centers (such as building services, housekeeping and culinary services)

Responds in a timely manner to radio requests requiring immediate attention

Functions as back-up to concierge desk staff to provide relief during break periods or in other emergency or unforeseen situations such as call offs or other unplanned absences

Completes daily check-in report

Assisting Resident Engagement experience center with special events

Assist with audio/visual set ups such as movies, virtual meetings and presentations

Qualification

Customer service skillsMS Outlook proficiencyWork order softwareEvent setup skillsTime management

Required

High School graduate

Excellent customer service skills

Ability to utilize MS Outlook and work order software systems

Ability to prioritize and organize multiple demands on time and projects

Benefits

A generous paid time off (PTO) program including vacation days/personal days, sick days, and holidays. This is an “earn-as-you-go” plan that rolls over year to year, offering long- and short-term flexibility.

A 401(k) program with per pay-period employer match and annual employer contribution (available to those age 21 or better)

Convenient, subsidized parking (or public transportation for certain locations)

Wellness Spending Account: up to $300 available annually for Wellness related expenses such as gym memberships, financial planning, etc.

Medical, dental, and vision plans

Paid Parental Leave

Adoption Assistance Reimbursement

Tuition reimbursement for continuing education

Extended illness benefits

Employee wellness programs

Short- and long-term disability insurance

Life insurance is available to benefit eligible team members.