Acrisure · 1 day ago
End User Compute (EUC) Engineer
100 Ottawa Ave Sw - GRAND RAPIDS, MI
Full-time
Hybrid
Mid Level
3+ years expAcrisure is a global fintech leader, and they are seeking an End User Compute (EUC) Engineer to join their growing team in Grand Rapids, MI. The role involves solving critical technology challenges related to end-user computing, supporting the design of end-user solutions, and ensuring product quality for those solutions offered.
Financial ServicesInsuranceInsurTech
Responsibilities
Develop and maintain application deployment packages using a range of tools, with a focus on efficiency and quality
Manage and administer the IT infrastructure and tools that enable end users to perform their work effectively and efficiently, including remote access and support software, File and Print Servers, and other similar tools
Participate in infrastructure and business-driven projects and provide third-line support for EUC systems and services
Ensure a reliable and user-friendly EUC environment by developing and implementing processes for application deployment, patch management, and disaster recovery/business continuity
Document design guidelines for new and existing business applications and evaluate and implement new tools, technologies, and processes to improve end-user computing
Act as a technical escalation point, research complex technical problems, and identify, implement, and communicate technical fixes
Train IT staff on the troubleshooting and resolution of EUC issues, collaborate with cross-functional teams to enhance the end-user device experience, and take ownership of the EUC lifecycle, including package development and testing
Manage user and group objects across different systems and tools to ensure effective collaboration and secure access to resources and automate tasks by scripting and continuously improving EUC services
This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management
Qualification
Required
A deep understanding of industry trends and competitive advantages and an automation-driven mindset
Ability to work independently or collaboratively with multiple teams and departments
Strong communication and problem-solving skills
Ability to transition and change priorities quickly to accommodate rapidly growing business needs and altering structures
Highly capable in documenting processes and creating knowledge articles
Ability to multi-task and manage operational day-to-day and project tasks responsibilities
Self-driven and motivated to learn and improve automation processes
Solid understanding of Windows desktop and server OS and the Microsoft application ecosystem, including group policy and its functions within EUC
A Bachelor's degree in computer science or a related field, or equivalent work experience
3-5 years of experience in EUC engineering or a related field
Preferred
Experience with virtual desktop implementation and management is a plus
Experience utilizing tools to automate delivery of applications and proficiency in PowerShell
Experience or knowledge of tools such as ConnectWise Automate/LabTech, ScreenConnect, InTune, AutoPilot, Jamf, and other related tooling
Benefits
Competitive compensation
Generous vacation policy, paid holidays, and paid sick time
Medical Insurance, Dental Insurance, and Vision Insurance (employee-paid)
Company-paid Short-Term and Long-Term Disability Insurance
Company-paid Group Life insurance
Company-paid Employee Assistance Program (EAP) and Calm App subscription
Employee-paid Pet Insurance and optional supplemental insurance coverage
Vested 401(k) with company match and financial wellness programs
Flexible Spending Account (FSA), Health Savings Account (HSA) and commuter benefits options
Paid maternity leave, paid paternity leave, and fertility benefits
Career growth and learning opportunities
Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
Company
Acrisure
Acrisure offers financial services solutions for insurance, reinsurance, real estate, cyber services, and asset and wealth management.
10001+ employees
H1B Sponsorship
Acrisure has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (2)
Funding
Current Stage
Late StageTotal Funding
$11.37BKey Investors
Bain Capital Special SituationsAbu Dhabi Investment AuthorityBDT & MSD Partners
2025-06-06Debt Financing· $550M
2025-05-20Private Equity· $2.1B
2024-06-05Debt Financing· $1.6B
Leadership Team
Greg Williams
Co-Founder, Chairman & CEO
Mark Wassersug
Chief Technology Officer
Recent News
Company data provided by crunchbase