Jabil · 2 days ago
IT Manager - Global Lean & Ops Excellence Applications
United States
Full-time
Remote
Mid, Senior Level
$116K/yr - $208K/yr
6+ years expJabil is a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. The IT Manager will lead the global IT function for Lean & Operational Excellence Applications, overseeing service delivery, application lifecycle, vendor coordination, and team performance to align with business goals.
ElectronicsHardwareManufacturing
Responsibilities
Own and manage the global IT delivery and operations of the Lean & Operational Excellence Applications tower
Define and execute the IT strategy for the Lean & Ops Excellence application tower in alignment with enterprise and digital transformation goals
Lead a global virtual team of IT specialists and coordinate with regional/ site IT for deployment, development and support activities
Act as primary IT point of contact for Lean & Ops Excellence application programs across business units and manufacturing leadership
Ensure platform stability, performance, compliance, and availability in a regulated manufacturing environment
Drive continuous improvement and service excellence through metrics, governance, and proactive risk management
Manage vendor relationships, license contracts, and service escalations related to Global Lean & Ops Excellence applications tower
Lead system lifecycle planning including upgrades, patching, and obsolescence management
Own change and release processes to minimize operational disruption and maintain audit readiness, as applicable
Manage IT financials for the Lean & Ops Excellence application team including budgeting, forecasting, and cost optimization
Support the preparation of business cases and ROI analyses for strategic initiatives and platform investments
Partner with internal security, infrastructure, and compliance teams to maintain a robust control framework
Contribute to the global IT leadership community, sharing best practices and aligning to corporate IT standards
Support audit readiness, corrective actions, and resolution of any system non-conformances
Build and develop team capabilities to support current needs and future evolution
Select, develop, and evaluate personnel (internal/ external) to ensure the efficient operation of the IT function
Coordinate the work schedules, priorities, and performance management of IT personnel
Demonstrate a commitment to customer/ business service; anticipate, meet and exceed expectations by solving problems quickly and effectively, making business issues a priority
Understand and embrace the global IT strategic direction
Adhere to all safety and health rules and regulations associated with this position and as directed by leadership
Enforce and follow all applicable procedures and policies within IT and the company
Participate in internal audit programs and drive nonconformance issues to conclusion
Support/ Govern Project Management, as required
May perform other duties and responsibilities as assigned
Qualification
Required
Proven track record managing global or multi-site Application deployments
Previous leadership experience in a matrix or CoE structure preferred
Experience working with Lean & operational excellence programs, processes and applications is a strong plus
Familiarity with ITIL practices, GxP/regulated environments, and manufacturing operations
Ability to participate in projects to ensure regional/ global readiness
ITIL Process Management knowledge to ensure compliance and use of global, regional and/ or site defined processes
Experience in ensuring processes/ people is in place to support area of responsibility
Understanding of Licensing and Contracts
Ability to work effectively under pressure with constantly changing priorities and deadlines
Bachelor's Degree in Computer Science or Management Information Technology
6 to 8 years experience in a relevant Jabil IT position OR equivalent external work experience, including at least 5 years experience in a supervisory or management role within an Information Technology department
Preferred
ITIL Foundation Certification Preferred
Or an equivalent combination of education, training or experience
Benefits
Medical, dental, and vision insurance plans
Paid time off accruing at a rate of 3.07 hours during your first year of employment
4 weeks of paid parental leave
11 company-paid holidays (9 fixed holidays and 2 optional floating holidays), subject to change yearly
401(k) retirement plan
Employee stock purchase plan
Company
Jabil
Jabil is a product solutions company providing comprehensive design, manufacturing, supply chain and product management services.
10001+ employees
H1B Sponsorship
Jabil has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (53)
2024 (32)
2023 (40)
2022 (71)
2021 (39)
2020 (60)
Funding
Current Stage
Public CompanyTotal Funding
$3.2B2025-06-18Post Ipo Debt· $3.2B
1993-05-07IPO
Leadership Team
Steve Borges
EVP/CEO Jabil Heal
Sherman Tang
CTO, Compute and Storage
Recent News
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2026-01-09
2026-01-07
2026-01-05
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