H-E-B ยท 3 days ago
San Antonio 32 Beer & Wine - Customer Service Spec - Part-Time
San Antonio, TX
Part-time
Onsite
Entry Level
1+ years expH-E-B is a community-focused company that values its Partners and customers. As a Customer Service Specialist, you will ensure a well-stocked department while delivering exceptional customer service, assisting customers with product selections, and maintaining safety and sanitation standards.
Retail
Responsibilities
Stocks and rotates items as needed
Assists with inventory control; loads, unloads, and moves product
Organizes, cleans, and prepares back area for the night crew and incoming trucks
Organizes merchandise on pallets to make the department presentable to the public
Ensures integrity of shelf tags and signage in department; may create / prepare signage, as needed
Maintains standards in shrink, safety, inventory control, and sanitation
Checks shipments for out-of-date and damaged product to ensure freshness and quality of products
Builds, stocks, maintains, and takes down store displays
Performs Customer Service Assistant duties as needed
Provides superior customer service
Answers customer questions regarding products and assists them with selections; helps customers locate store merchandise
Merchandises product effectively
Uses suggestive selling techniques to meet customer needs and build department sales
Cleans and sanitizes sales floor, display cases, prep areas, and equipment
Properly handles and maintains the operation of all equipment
Complies with departmental SOPs and store operating procedures
Prepares tags and signs as needed
Knowledge in the audio / video field
Knowledge of specialty products, movies, music, electronics, and video games
Prepares tags and signs as needed
Basic knowledge of chemical recommendations
Basic knowledge of the nursery business and plant recommendations
Ability to complete Green Thumb training (H-E-B internal training)
Qualification
Required
high school diploma
communication and interpersonal skills
ability to work in a fast-paced environment
Minimum age 18 (mandatory)
1+ years of experience
Completion of Company Orientation and Safety Training
Strong customer service skills
Reading and writing skills
Planning and organizing skills
Company
H-E-B
H-E-B is headquartered in San Antonio, Texas with approximately $46 billion in revenue and 160,000+ Partners.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Jason L.
President & Chief Operating Officer @ Favor Delivery
Roxanne Orsak
Chief Operating Officer
Recent News
2023-12-26
Progressive Grocer
2023-12-26
2023-12-26
Company data provided by crunchbase