NEOGOV · 1 day ago
HR Liasion, (Program Manager II), Grade 25
NEOGOV is seeking a Program Manager II to serve as the HR Liaison for the Department of Housing and Community Affairs. This role involves managing HR activities, overseeing recruitment and staffing processes, and ensuring compliance with departmental policies.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Serves as the HR Liaison to administer personnel matters, including but not limited to recruitment, selection, classification studies, position creations and reclassifications, promotions, compensation analyses, benefits, and advertising jobs on various job boards and organizations
Facilitate and manage the internal hiring process with DHCA managers, which includes preparing job ads, interview scheduling, preparing interview packets, determining appropriate salary, preparing wage equity analyses, drafting a justification memo for salary recommendations in accordance with personnel regulations and collective bargaining agreement, and conducting reference checks
Coordinate the onboarding process for new employees including partnering with IT for system set-up, ID badges and access, providing and presenting new employee orientation for the department, address inquiries on County and DHCA procedures and other logistics needed for new DHCA employees (i.e. parking, gym, bathroom, kitchen)
Performs position transactions in Oracle system for new positions, reclassifications, abolishment, and other segment updates
Provide internal support to managers relating to disciplinary actions, performance issues, and other personnel matters in accordance with County Regulations and Administrative Procedures
Collaborate with OLR and County Attorney to resolve labor issues, handle disciplinary actions; and grievances
Draft memos and follow up on correspondences relating to grievances, complaints, disciplinary actions, and probationary employees' extensions and terminations
Oversee management of the DHCA customer service front desk
Establish a schedule that ensures full coverage of the front desk
Establish customer service standards, policies, and measures for walk-ins, calls and online support
Update labor distributions for incoming and outgoing employees in Oracle system according to the fiscal year budget
Qualification
Required
Five (5) years of professional work experience in Administrative Services, HR, Labor Relations or other related fields
Graduation from an accredited college or university with a Bachelor's Degree
An equivalent combination of education and experience may be substituted
Excellent oral and written communication skills
Well-organized and detail-oriented
Adhere to deadlines, work independently, and make recommendations in a timely manner
Familiarity with government organization and structure, County Procurement, Human Resources, Labor Relations, Personnel Regulations, Administrative Procedures, and contracting
Demonstrate the ability to plan and coordinate county-wide activities for a large and growing department and communicate across departments
Preferred
Experience performing personnel transactions in Oracle or similar HRIS systems
Facilitated end to end recruitment processes
Experience managing multiple HR related projects
Experience managing customer service operations
Benefits
Leave Benefits
Retirement Benefits
Tuition Assistance & Student Loan Forgiveness
Free Mass Transit Benefit
Reduced Child and Health Care Costs
Employee Wellbeing
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
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2025-11-14
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2025-10-31
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