NEOGOV · 1 day ago
Library Assistant
New Ulm, MN
Full-time
Onsite
New Grad, Entry Level
$18.10/hr - $21.38/hrNEOGOV is seeking a Library Assistant to support the mission of the library by providing access to resources, services, and information. The role involves assisting library staff, performing circulation desk duties, and providing customer service at the service desk.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provides excellent customer service while applying library policies and procedures and monitoring the use of materials and equipment
Performs circulation desk duties, including checking materials in and out, registering and renewing users, placing holds and interlibrary loan requests, processing fee payments, and assisting patrons in locating materials
Answers complex circulation, reference, and readers’ advisory questions; refers questions to librarians as appropriate
Assists users with technology devices and applications, including computers, tablets, smartphones, copier/printer, scanner, hotspots, microfilm reader, Microsoft Word, internet browsers, and other technology commonly used in the library; performs basic troubleshooting
Guides users in accessing and troubleshooting the library’s digital resources
Enters, reviews, and maintains detailed data accurately
Assists professional staff with collection maintenance activities
Independently completes special projects as assigned by professional staff
Assists with preparing and delivering outreach services, including staffing library tables or activities at occasional evening and weekend events
Assists in maintaining a neat, clean, and orderly library environment
Position requires working some regularly scheduled evenings and Saturdays
Qualification
Required
Bachelor's degree is required
Must possess a valid driver's license
Computer literacy required, including experience with standard office applications such as Microsoft Office, spreadsheets, and internet browsers
Familiarity with libraries and library classification systems, including Dewey Decimal or Library of Congress, required
Ability to provide excellent customer service and create welcoming, positive user experiences
Ability to communicate with tact, courtesy, and professionalism when interacting with the public
Proficiency in using current technology and applications commonly used in a library or office setting
Ability to understand and troubleshoot digital library resources and databases
Ability to perform complex data entry and filing duties with accuracy and attention to detail
Ability to clearly explain processes and procedures
Ability to perform basic mathematical calculations and operate a cash register
Ability to follow verbal and written instructions
Ability to communicate effectively both orally and in writing
Ability to work independently and collaboratively as part of a team
Demonstrates flexibility, adaptability, and a willingness to learn
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase