ZOLL Cardiac Management Solutions ยท 1 day ago
Systems Engineer
San Jose, CA
Full-time
Onsite
Mid, Senior Level
$100K/yr - $130K/yr
7+ years expZOLL Cardiac Management Solutions is focused on improving patient outcomes through innovative technologies. The IT Systems Engineer will be responsible for the implementation, maintenance, and optimization of enterprise infrastructure systems, collaborating with global teams to enhance operational reliability and security.
Medical Device
Responsibilities
Implement and maintain infrastructure configurations according to established best practices and enterprise standards, proactively identifying and resolving potential configuration issues to ensure optimal system stability and performance
Monitor and analyze IT infrastructure performance and configuration data to identify potential issues and proactively address them
Conduct routine system maintenance and resolve operational incidents, ensuring minimal disruption to business operations
Utilize established ITIL-based processes and corporate ticketing systems to ensure consistent and efficient resolution of IT issues and requests
Work to resolve complex incidents and escalated tickets, leveraging expertise and collaborating with colleagues to ensure timely resolution and minimal impact on business operations
Develop and maintain technical documentation and diagrams to support operational procedures
Provide advanced technical support and guidance to internal teams and external stakeholders
Collaborate with cross-functional teams, including business stakeholders, internal IT teams, and external vendors, to design, implement, and maintain IT infrastructure solutions
Participate in disaster recovery planning and execution
Promote and implement automation to enhance efficiency, create self-service capabilities, and improve the reliability of IT systems
Stay current with developments in systems technology and recommend ways to take advantage of new innovations and advancements
Respond to system failures and provide after-hours support, including participating in an on-call rotation, as required
Work with colleagues in team-based focus groups to address specific initiatives and contribute to shared goals
Contribute to high-performing teams through collaboration, communication, and knowledge sharing with colleagues across the organization
Provide mentoring and guidance to other team members, sharing expertise and supporting professional development as needed
Qualification
Required
Bachelor's Degree in CIS, MIS, IT, or a related field or equivalent experience required
7+ years prior industry experience (Enterprise preferred) required
Experience with enterprise SAN/NAS technologies required
Understanding of networking concepts such as DNS, DHCP, Certificates (PKI), Switching, Firewalling, Virtual Networking required
Proven working experience in installing, configuring, and troubleshooting Linux/Windows-based environments required
Experience in multi-site datacenter operations, including onsite hands-on support for server hardware, network equipment, and cabling required
Possess a current certification relevant to the support technology field (e.g. Windows Server Administrator; VMware Certified Professional; NetApp Certified Professional, etc.) required
Excellent verbal and written communication skills with the ability to exchange ideas and information and effectively relate to others to accomplish work responsibilities
Automation skills using PowerShell or other scripting or orchestration tools to streamline system administration tasks required
Experience with monitoring systems required
Possess the ability to achieve quality results, be change-oriented, foster innovation, and be a continuous learner required
Ability to travel as needed (up to 15%) required
Preferred
English - Advanced
Company
ZOLL Cardiac Management Solutions
ZOLL Cardiac Management Solutions (CMS), a division of ZOLL Medical Corporation, offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes in cardiac patient care.
1001-5000 employees
H1B Sponsorship
ZOLL Cardiac Management Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2022 (1)
2021 (1)
2020 (2)
Funding
Current Stage
Late StageCompany data provided by crunchbase