Duke's · 1 day ago
Director of Information Technology
Elgin, IL
Full-time
Onsite
Director/Executive
$115K/yr - $135K/yr
10+ years expDuke's is seeking a Director of Information Technology to lead their IT department and oversee all IT services across the organization. This hands-on leadership role involves developing and executing an integrated IT strategy, ensuring operational excellence, and fostering a high-performing team culture.
Environmental Services
Hiring Manager
Stephanie H., CSMR, PRC, SPHR
Responsibilities
Develop and implement an integrated IT strategy to support the business objectives
Translate strategic goals into actionable plans with measurable KPIs
Collaborate with senior leadership to identify and deliver effective IT solutions
Contribute to business continuity and risk management planning
Recommend technology investments to support business growth
Lead and inspire the IT team, aligning efforts with the company’s mission, values, and strategic priorities
Communicate IT plans and progress to key stakeholders
Partner with the VP of Information Systems and Technology to identify risks and opportunities
Define and report on KPIs to measure IT performance and user satisfaction
Roll up your sleeves and do whatever it takes to get the job done from working on helpdesk tickets to leading new innovative technologies
Manage the IT budget in alignment with strategic goals
Develop and enforce IT Standard Operating Procedures (SOPs)
Lead high-impact IT projects and continuous improvement initiatives
Ensure delivery of high-quality IT services internally and externally
Maintain and upgrade hardware, software, and infrastructure
Ensure compliance with relevant legislation and standards
Oversee IT security implementation and service contracts
Foster a positive, high-performing team culture
Support the professional development of IT team members through coaching, mentoring, and training
Conduct regular performance reviews and ensure alignment with business objectives
Promote collaboration and succession planning within the IT function
Qualification
Required
Hold a bachelor's degree or equivalent work experience in IT or related field
Have 10 - 15 years of information technology experience with 5 - 7 of those years being in a management role; 2 - 3 years at the director level preferred
Have experience with large-scale ERP implementation
Have strong understanding of IT in service-based businesses
Have strong knowledge of IT security and compliance standards
Have deep knowledge across a broad tech and cyber stack such as ERP Systems, Microsoft 365 / Office 365 Administration, Active Directory / Azure AD, Windows Server Administration (DNS, DHCP, Group Policy, etc.), Network Infrastructure (LAN/WAN, VPN, SD-WAN, Firewalls, Switches, Routers), Cloud Infrastructure (Azure, AWS, etc.), Virtualization (VMware, Hyper-V), Backup & Disaster Recovery Systems (Veeam, Datto, Acronis), Endpoint Management (Intune, SCCM, Jamf, etc.), Cybersecurity Tools (SIEM, EDR/XDR, MFA, MDM), Helpdesk & Ticketing Platform, and Collaboration Tools (Teams, SharePoint)
Are an effective communicator and able to build relationships and communicate clearly across all levels and locations from leadership to field crews
Are strategically agile and quick to recognize and respond to changing needs
Are results-oriented, confident in decision-making and committed to performance improvement
Are action-oriented and capable of resolving issues within appropriate timeframes
Have high standards - motivated to challenge and improve existing systems and solutions
Able and willing to travel up 10 - 15% of the time nationally as needed
Benefits
Medical, dental, and vision Insurance options with HSA and FSA plans available
Company-paid basic life, AD&D, and disability Insurance; supplemental options available for purchase
Company-paid holidays and paid time off (PTO)
Safe Harbor 401K Retirement Savings Plan with up to 4% company match and immediate vesting in company match
Employee Assistance Program (EAP)
Employee Recognition and Rewards Program
Career advancement opportunities with access to online learning
Employee discounts program
Company
Duke's
Duke’s is an experienced, nationwide service provider that identifies and eliminates sewer system blockages and I&I (Inflow & Infiltration).
201-500 employees
H1B Sponsorship
Duke's has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Growth StageLeadership Team
Dean Monk
Senior Vice President Of Operations
Recent News
Company data provided by crunchbase