NEOGOV · 1 day ago
Division Chief of Operations - Fire
NEOGOV is seeking a Division Chief of Operations for the City of Boise's Fire Department. This role involves directing daily fire operations, overseeing staffing and emergency response, and providing strategic leadership to ensure high service levels in the community.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Performs management, administrative and supervisory duties for assigned programs and area of responsibility
Briefs the Chief and Command Staff on Wildfire and Operations programs
Conducts planning and informational meetings with Battalion Chiefs
Develops program goals and objectives, policies, procedures, response guidelines, and dispatch protocols in compliance with federal, state, and local laws and regulations
Contributes and participates in the department’s annual and ongoing planning process
Utilizes data for decisions to determine optimal strategic direction
Prepares and manages program budgets including staffing, training, and equipment expenses
Monitors purchases and expenditures
Monitors internal operations and procedures to ensure compliance with the collective labor agreement, rules, regulations, policies and procedures, and all official department documents
Ensures all division team members understand, support, and comply with the city’s policies
Reviews labor relations issues, grievances and recommends appropriate resolutions to Assistant Chief of Emergency Services
Keeps Assistant Chief of Emergency Services and all subordinates abreast of important information
Confers and collaborates with other agencies and interest groups to obtain input and coordinate program activities
Establishes and maintains strong media relations
Provides technical support and expertise to various organizations or committees
Monitors and evaluates program impacts and effectiveness
Performs other duties as assigned
Qualification
Required
Ten years of progressively responsible experience in an emergency services agency with three years of experience in a management role, or an equivalent combination of education and/or experience
Must have completed IS-100/200/700/800/300/400
Intermediate knowledge of Occupational Safety and Health Administration (OSHA) and National Institute for Occupational Safety and Health (NIOSH) rules and regulations as applied to fire service and rescue organizations
Intermediate knowledge of fire administration principles and practices, rules, regulations, procedures, culture, and traditions
Intermediate knowledge of principles and practices in administration of an organizational training program
Intermediate knowledge of effective instructional techniques
Intermediate knowledge of principles and practices in fire protection, aviation safety, and emergency response
Intermediate knowledge of political dynamics involved in administration of fire department programs and collaboration with other agencies
Intermediate knowledge of effective management and supervisory practices and principles; and strategic planning
Advanced knowledge of incident management, firefighting, emergency medical services, fire prevention, education, hazardous materials response, rescue principles, practices, techniques and procedures
Ability to make accurate assessment of problems and deliver rapid solutions in both normal and emergency situations
Ability to inspire and influence others
Ability to develop staff
Ability to act as a catalyst for change
Ability to effectively manage conflict
Ability to work collaboratively with a variety of teams
Ability to prepare and maintain records and reports
Ability to present ideas effectively verbally and in writing
Ability to effectively handle controversial situations
Ability to effectively use emergency response and management computer hardware and software applications
Ability to use word processing, spreadsheet and database software
Ability to maintain composure and work proficiently under intense stress and other adverse conditions
Ability to analyze administrative and operational problems and develop viable solutions
Ability to delegate authority and tasks as appropriate
Ability to demonstrate emotional self-awareness, accurate self-assessment, and self-confidence; demonstrate self-control, transparency, adaptability, and achievement
Ability to demonstrate empathy, organizational awareness, and service
Ability to display an attitude of cooperation and work harmoniously with all levels of city employees, the general public and other organizations
Ability to communicate effectively in the English language at a level necessary for efficient job performance
Ability to complete assignments in a timely fashion
Ability to understand and comply with all rules, policies and regulations
Ability to maintain prompt and regular attendance
Ability to perform all essential and marginal functions as assigned by an authorized employee, supervisor and/or manager with or without a reasonable accommodation
Individuals must be capable of operating vehicles safely and have an acceptable driving record
Command and Control of Fire Department Operations at Natural and Man-Made Disasters (R308)
All-Hazard Incident Management Team C & G Functions
USFA Type 3 IMT Course
AHIMT Position Specific Section Chief – as assigned
Valid state-issued driver's license
Preferred
Bachelor's degree in Fire Administration, Public Administration, Business Administration or a related field and ten years of progressively responsible experience in an emergency services agency with three years of experience in a management role, or an equivalent combination of education and/or experience
EMI FEMA Independent Study Programs of IS-230.b, IS-235.b, IS-240.a, IS-241.a, IS-242.a, IS-660 and IS-804
Benefits
ZERO premium medical coverage option for you and your family
Low-cost dental and vision options.
Post-employment health savings account.
PERSI retirement benefits
401(k) or 457b pre-tax investment options with employer match.
457b Roth after-tax investment options with no match
Up to $500 cash per year for participants.
Alternative transportation incentives.
10 hours of vacation per month, and this increases the longer you stay with the City
12 paid holidays every year
8 hours of sick leave per month
10 weeks Parental Leave
Basic Life insurance at no cost to you
Long Term Disability insurance at no cost to you
Pre-tax Flexible Spending Accounts
Supplemental Life Insurance
Supplemental Disability Insurance
Tuition reimbursement
Free local bus pass
Corporate discount programs
AFLAC
Employee Assistance Program for short-term counseling on work, family, finances, and personal issues.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
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2025-10-31
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