V2 Jets ยท 1 day ago
Client Services
V2 Jets is a rapidly growing aviation company and a leader in the private aviation sector, offering exclusive charter services. They are seeking a highly organized Client Services Specialist to manage client flight requests, coordinate with pilots and vendors, and ensure exceptional service throughout the trip process.
Air TransportationService IndustryTravel
Responsibilities
Manage client flight requests from initial inquiry to post-flight follow-up
Coordinate with operators, pilots, and ground transportation and catering providers
Monitor flight schedules, weather, and operational changes in real time
Ensure all safety and compliance standards are met
Provide proactive communication to clients before, during, and after trips
Qualification
Required
Strong operational and analytical skills
Manage client flight requests from initial inquiry to post-flight follow-up
Coordinate with operators, pilots, and ground transportation and catering providers
Monitor flight schedules, weather, and operational changes in real time
Ensure all safety and compliance standards are met
Provide proactive communication to clients before, during, and after trips
Critical thinking skills, sense of urgency, reliable and adaptable in a fast paced environment
Proven experience as an administrative assistant, office assistant, or in another relevant administrative role
3+ years of experience in private aviation, corporate travel, luxury hospitality, or similar client-facing operations
Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities
Ability to thrive in a fast-paced, time-sensitive environment
Proficiency with scheduling systems and CRM software such as HubSpot
Detail-oriented, solutions-driven, and calm under pressure
Excellent verbal and written communication skills
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and office management software
Support of billing, invoicing, and trip reporting processes with our accounting department
Attention to detail and problem-solving skills
Ability to work independently and as part of a team