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Thrive Companies · 1 day ago

Assistant Community Manager

Columbus, OH

Contract

Onsite

Mid, Senior Level

2+ years exp

Thrive Community Management is dedicated to creating meaningful relationships within communities. The Assistant Community Manager is responsible for maintaining community standards, managing team members, and ensuring operational performance objectives are met while enhancing the resident experience.

Real Estate

H1B Sponsor Likely

Responsibilities

Maximize Financial Results

Preserve and Protect the Community to the Owner’s Standards

Anticipate and Proactively Execute with Controlled Urgency

Deliver Superior Customer Experience

Supports CM when CM is not available by leading, managing and holding accountable all communities’ Management, Experience, and Maintenance teams

Facilitate meetings and maintain communications/relationships with clients, vendors and internal team members

Coordinate Community Management functions

Provide prompt and superior customer service to all residents, prospective residents, visitors and vendors

Assist in the performance of due diligence for prospective acquisitions or dispositions

Coordinates and manages the resolution of all resident related customer service issues, and when necessary, meets directly with residents to resolve issues

Oversees community and resident files, general leasing and renewal activities, and rent collection

Oversees the development of community operating budgets and strategic planning for assigned communities. Monitors all purchases and expenses to ensure cost effectiveness and that communities operate within approved budgets

Reviews weekly operating reports, financial statements and payables to ensure financial performance goals are attained. Submits routine and requested reports on matters pertaining to the operational forecasts and financial performance of the community, site appearance, community audits, and marketing or traffic related activities

Reviews and approves submitted paperwork from field operations including, but not limited to, hours worked by team members, purchase orders, contracts and purchase card transactions

Create individual development plans for themselves

Continuously recommend, develop and execute additional training for Community Management team members to benefit the apartment communities proactively and on an as needed basis

Ensures compliance with community condition and quality standards

Ensure team completes work in accordance with all rental regulatory and contractual agreements along with all company policies/procedures and governmental compliance requirements

Works in conjunction with the Community Manager and Community Maintenance Manager to implement and execute a preventative maintenance program to ensure structural, physical appearance, equipment and safety issues are addressed and corrective actions are immediately implemented, if needed

Works in conjunction with Community Manager and Director of Commercial Management for collaboration on all parking, utilities and commercial spaces

Coordinates with construction regarding warranties, quality assurance and renovations to identify capital improvement projects for all apartments and ensure proper funds are budgeted

Performs other related duties as required and assigned

Qualification

Community ManagementFinancial AnalysisLeadership SkillsCustomer ServiceCommunity Management SoftwareInterpersonal SkillsAttention to DetailProblem SolvingFlexibility

Required

Work requires a strong sense of responsibility, ownership and accountability

Work requires strong knowledge to adhere to applicable federal, state and city regulations involving Fair Housing, health and safety policies and procedures and other aspects of residential, multi-family community management

Work requires financial analysis skills, forecasting and projections skills and ability to manage operations within approved annual budget

Work requires a detailed knowledge of the eviction process, and applicable state & federal laws pertaining to it

Work requires the ability to work independently and in a team environment

Work requires strong customer service skills

Work requires strong attention to detail, accuracy, strong organizational, multi-tasking, planning and time management skills

Work requires strong leadership skills and the ability to develop, train, and motivate others

Work requires the ability to adhere and ensure all safety policies and procedures are followed by all

Work requires excellent interpersonal skills including strong verbal and written communication skills

Work requires a positive, get the job done attitude

Work requires flexibility and ability to work in a fast paced, dynamic environment with changing priorities. This includes the ability to have flexibility to regularly work outside of normal business hours to meet deadlines if necessary

Work requires a strong sense of urgency and the ability to work well under pressure, emergencies and time sensitive situations

Work requires the ability to troubleshoot problems and devise creative solutions

Work requires the knowledge or the ability to learn community management softwares in a timely manner

High school degree or equivalent required

At least two (2) to four (4) years of related community management experience with multi-family/residential community and at least one (1) to two (2) years of experience leading a team is required

Preferred

Bachelor's degree in Community Management, Real Estate, Business Administration or a related field preferred

Experience with community management software systems and Microsoft Office® is preferred

CAM® or CAPS® preferred

Benefits

Health, dental and vision insurances

401K with match

Generous PTO

Yearly bonuses

Apartment discounts

Free gym membership

Company

Thrive Companies

Thrive Companies specializes in acquiring underutilized and abandoned properties and redeveloping them to their highest and best use, thus restoring vacant spaces to places of pride.

Founded in 2003

Columbus, Ohio, USA

51-200 employees

https://thrivecos.com/

H1B Sponsorship

Thrive Companies has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2024 (1)

2021 (1)