NEOGOV · 1 month ago
Direct Support Manager (OIDD-Whitten)
NEOGOV is seeking a Direct Support Manager for the Department of Behavioral Health and Developmental Disabilities. This role involves overseeing residential care for individuals with intellectual disabilities, ensuring compliance with treatment standards, and managing staff to provide compassionate support to the community.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Serves as the Direct Support Manager/Qualified Intellectual Disability Professional (QIDP) of an assigned residential area of an Intermediate Care Facility for Individuals with Intellectual Disabilities (ICF-IID) of BHDD-OIDD
Ensures that each individual receives those services and interventions necessary to meet identified needs in accordance with active treatment standards on a daily basis
Provides thorough, accurate, and timely documentation of services provided. Maintains documentation in compliance with Agency and Office written rules, regulations and policies. Ensures that programs/training are amended based on progress or newly identified needs/concerns
Actively develops Direct Support Professional III leadership and supervisory skills to enable effective training, supervision, and retention of assigned personnel. Proactively engages employees to build relationships that create trust, open dialogue, and establish clear responsibilities. Responsible for overall management and oversight of one or more residential buildings and the direct supervision of the personnel as assigned in the residential unit/area. Monitors staff schedules to ensure appropriate coverage needs to support consumer needs. Completes monthly monitoring of Individual Support Plan training for staff, and provides training as needed. Oversees the Direct Support Professional staff's work performance and completes annual performance evaluations. In-house managers work on the schedules with assistance as needed
Maintains continuous communication with guardians and advocates regarding significant events including injuries/incidents, training, and health of the individuals with disabilities to include but not limited to: medical condition, hospitalizations, campus activities and other adverse events
Monitors consistency among external/internal programs and disciplines to ensure that any discrepancies or inconsistencies between programmatic, medical, dietary, and vocational aspects of consumer’s assessments and programs are resolved
Promotes a safe, orderly, neat, clean environment for consumers. Reports significant events and suspected abuse immediately per Agency and Office policy and procedures
Performs additional duties as necessary
Qualification
Required
Bachelor's degree in a human services field including, but not limited to: sociology, special education, rehabilitation counseling, psychology, Registered Nurse licensure, or Doctorate of Medicine Osteopathy
Two years of related experience providing professional or direct services, including at least one year of experience working with persons with intellectual disabilities or other developmental disabilities
Preferred
Knowledge of Federal and State regulations
Ability to perform basic administrative tasks
General knowledge of individuals with intellectual disabilities
Knowledge of basic safety practices
Ability to accurately communicate
Ability to utilize a computer
Ability to bend, stoop, lift, push, pull, reach, and walk
Ability to work in a group home, home-like setting or ICF
Physical ability to work with individuals who may be physically aggressive or medically fragile
Ability to supervise subordinates
Benefits
Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children.
15 days annual (vacation) leave per year
15 days sick leave per year
13 paid holidays
Paid Parental Leave
S.C. Deferred Compensation Program available
Retirement benefit choices
Insurance Benefits
Retirement Benefits
Workplace Benefits
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
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2025-11-14
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2025-10-31
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