Humana · 2 months ago
Sales Support Representative
United States
Full-time
Remote
Entry Level
$43K/yr - $56K/yr
1+ years expHumana is a leading healthcare company, and they are seeking a Sales Support Representative to promote CenterWell Specialty Pharmacy. This role involves supporting Field Sales Representatives and provider offices by enhancing prescription flow and ensuring excellent experiences for patients and providers.
Health CareHealth InsuranceInsuranceVenture Capital
Responsibilities
Building and maintaining relationships with the medical staff of physician offices over the phone and via email to increase market share
Monitoring prescriptions in process at CenterWell Specialty Pharmacy to ensure a smooth experience for the provider and patient. SSRs will intervene when necessary to prevent cancellations or negative experiences
Resolving inquiries received by physician offices including but not limited to researching patient copay assistance, expediting prescription processing, resolving delayed orders, prior authorizations etc
Participating in Sales Initiatives to increase Pull Through of prescriptions and utilization of CenterWell Specialty Pharmacy
Qualification
Required
Certified Pharmacy Technician Must be certified by the Pharmacy Technician Certification Board (PTCB) or through ExCPT
Must have an active license with the Board of Pharmacy in the state of residence (Ohio, Arizona, Florida and/or Texas)
1 or more years of experience in sales, customer service and/or related field
Excellent written and verbal communications skills
Proficient in Microsoft Office Programs
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Preferred
Specialty pharmacy experience
Prior ScriptMed, CoverMyMeds experience
Experience in a sales support position assisting a sales team, field sales agents and/or an aligned sales territory
Experience in collecting, preparing, organizing, and presenting documents in support of meetings
Associate's or Bachelor's degree in Business or related field
Benefits
Medical, dental and vision benefits
401(k) retirement savings plan
Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
Short-term and long-term disability
Life insurance
Company
Humana
Humana is a health insurance provider for individuals, families, and businesses.
10001+ employees
H1B Sponsorship
Humana has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (282)
2024 (246)
2023 (284)
2022 (274)
2021 (212)
2020 (84)
Funding
Current Stage
Public CompanyTotal Funding
$13.07B2025-05-30Post Ipo Debt· $5B
2025-03-03Post Ipo Debt· $1.25B
2024-03-11Post Ipo Debt· $2.25B
Leadership Team
Jim Rechtin
CEO and President
Colin Drylie
Senior Vice President, Experience Transformation
Recent News
2026-01-09
2026-01-07
2026-01-06
Company data provided by crunchbase