Help Desk Technical Support jobs in United States
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Trimble Inc. · 2 days ago

Help Desk Technical Support

Trimble Inc. is a company focused on technology solutions and is seeking an IS Help Desk Technician to provide essential support to end-users and maintain the credibility of the Corporate Information Systems department. The role involves delivering exceptional customer service, resolving technical issues, and collaborating with various IS departments to ensure efficient operations.

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Work & Life Balance
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H1B Sponsor Likelynote

Responsibilities

Support end users with desktop support and deployment of hardware and software
Display a high-level of customer service and professionalism
Resolve issues individually or in conjunction with other IS staff and resources in a timely and effective manner
Communicate with peers, other IS staff, IS management, business group managers, and other employees in support of end users and the corporate IS infrastructure
Demonstrate and utilize excellent troubleshooting skills for all hardware used in support of Trimble’s computer user community, with a specific focus on Dell, Apple, and various mobile phones and tablets

Qualification

IT certificationsDesktop supportTroubleshooting skillsWindows experienceMacOS experienceLinux experienceGoogle WorkspaceCustomer serviceCommunication skillsOrganization skillsActive listeningAdaptability

Required

Good English verbal and written communications and organization skills
Bachelor's Degree in Information Technology, or equivalent job experience
IT certifications such as ITIL, CompTIA A+, etc
2-3 years of related experience
Skills to set up, operate, and troubleshoot a wide variety of equipment and systems
Experience with Windows, macOS, Linux, mobile devices, tablets, printers, conference room equipment
Basic network troubleshooting experience

Preferred

Experience with Google Workspace for enterprise collaboration is a plus

Benefits

Medical
Dental
Vision
Life
Disability
Time off plans
Retirement plans
Tax savings plans for health
Dependent care and commuter expenses
Paid Parental Leave
Employee Stock Purchase Plan

Company

Trimble Inc.

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Trimble is a global technology company that connects the physical and digital worlds, transforming the ways work gets done.

H1B Sponsorship

Trimble Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (62)
2024 (61)
2023 (43)
2022 (52)
2021 (51)
2020 (34)

Funding

Current Stage
Public Company
Total Funding
$1.02B
Key Investors
Bank of America
2022-12-30Post Ipo Debt· $1B
2002-01-15Post Ipo Equity· $19.2M
1990-07-27IPO

Leadership Team

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Robert Painter
Chief Executive Officer
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Phillip Sawarynski
Chief Financial Officer
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Company data provided by crunchbase