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Iron Mountain · 1 day ago

Shipping & Receiving Coordinator (5:30am-2:00pm)

US | AZ | Phoenix | 615 North 48th St

Full-time

Onsite

New Grad, Entry Level

0+ years exp

Iron Mountain is a leader in records and information management, providing sustainable solutions across various domains. The Shipping & Receiving Coordinator plays a vital operational and customer-facing role, responsible for processing inbound and outbound materials safely and efficiently while providing excellent customer service.

Big DataCloud StorageDigital SignageInformation ServicesSecuritySoftware

Responsibilities

Receive and process all incoming shipments, including large freight, UPS, FedEx, USPS, and third-party carriers

Inventory and log all packages and ensure safe storage until customer delivery requests are received

Provide real-time customer support to locate, identify, and deliver packages throughout the data center facility

Manage dock space to ensure efficient flow, safety, and organization

Coordinate outbound shipments and ensure proper documentation and handling

Monitor the service management ticketing system for assigned daily tasks such as customer requests, escorting, and material handling

Maintain a clean, organized, and hazard-free receiving dock and surrounding work areas

Operate pallet jacks and forklifts; follow proper safety procedures and equipment-handling guidelines

Troubleshoot equipment issues, report malfunctioning equipment, and assist with scheduling preventive maintenance or repairs

Support site recycling and refuse handling processes and coordinate pickups as needed

Actively promote and uphold IMDC safety standards; adhere to all safety procedures and report unsafe conditions immediately

Qualification

Forklift operationCustomer serviceInventory managementMultitaskingAttention to detailOrganizational skillsPallet jack operationSafety proceduresTime managementAdaptability