Truist · 1 day ago
Small Business Integration and Delivery Leader
Charlotte, NC
Full-time
Onsite
Senior Level, Lead/Staff
12+ years expTruist Bank is seeking a Small Business Integration and Delivery Leader to ensure a client-centric approach to Small Business delivery across various channels. The role involves developing sales tools, driving integrated client experiences, and coordinating strategic initiatives for Small Business Banking.
BankingFinanceFinancial Services
Responsibilities
Responsible for ensuring a client-centric, integrated approach to Small Business delivery across the segment and client-facing channels
Includes the development and support of Small Business sales tools, client leads, and product marketing
Work closely with the leaders in assigned delivery channels to drive an integrated SB client experience, solutions delivery, sales and engagement model execution, ultimately leading business integration engagement and program execution for Small Business Banking
Develops strategic initiatives / roadmap to deliver optimal performance expectations
Partner with assigned channel leaders to understand opportunities to maximize performance, deliver optimal client experience while operating within risk and operational guardrails
Role serves as internal consultant to coordinate execution against high-priority and cross-functional strategic initiatives that involve Small Business Banking, specifically as it relates to client facing delivery channels
Promotes Small Business and influences senior leaders across client-facing channels to include Branch, Premier, Wholesale, and Wealth
Makes decisions, designs process and fully owns the integration of sales effectiveness and client experience as it relates to small business across client-facing channels
Presents to Executive-level leadership all Integration & Delivery projects and ensures questions and resolutions are achieved
Must utilize technology knowledge and critical thinking to solve for complex decisioning for SB Platforms and solutions; must collaborate with IT Experts and understand IT language
Qualification
Required
Bachelor's degree and/or 12+ years of banking sales leadership / strategy experience
Strong experience with communications, program / project management client experience, digital and marketing
Leadership skills and the ability to manage and develop a direct team of individuals
Strategic thinking with the ability to set broad vision and drive execution
Innovative problem-solving skills with experience developing solutions for complex business challenges
Excellent communication skills with the ability to socialize ideas and proposals, influence change, and gain consensus among key stakeholders and senior leaders
Ability to work independently and make sound, data-driven business decisions
Ability to manage multiple priorities and demonstrate adaptability in a highly dynamic environment
Results-oriented and driven to achieve business goals
Ability to develop a culture of collaboration and excellence
Preferred
Experience leading small / business banking sales teams
Advanced degree in a relevant field of work (e.g., MBA). PMP and/or PgMP
Certification in Lean Six Sigma or similar process improvement, facilitation, and project management methodologies
Experience implementing large/complex initiatives across a matrix organization
Experience with financial measurements and metrics
Knowledge of business unit's mission and processes
Benefits
Medical
Dental
Vision
Life insurance
Disability
Accidental death and dismemberment
Tax-preferred savings accounts
401k plan
10 days of vacation
10 sick days
Paid holidays
Defined benefit pension plan
Restricted stock units
Deferred compensation plan
Company
Truist
Truist is the sixth-largest commercial bank in the U.S.
10001+ employees
H1B Sponsorship
Truist has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (313)
2024 (247)
2023 (288)
2022 (275)
2021 (278)
2020 (270)
Funding
Current Stage
Late StageTotal Funding
unknown2021-01-01Seed
Leadership Team
Michael Maguire
Chief Financial Officer
James Cordovana
SVP of Cloud Security Enterprise Architect
Recent News
Maryland Daily Record
2026-01-03
2025-12-18
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